Account Manager, Spain

Since we opened our doors in 2009 the world of commerce has evolved immensely and so has Square. After enabling anyone to take payments and never miss a sale we saw sellers stymied by disparate outmoded products and tools that wouldnt work together.

So we expanded into software and started building integrated omnichannel solutions to help sellers sell online manage inventory offer buy now pay later functionality book appointments engage loyal buyers and hire and pay staff. Across it all weve embedded financial services tools at the point of sale so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth enabling sellers to capture the next generation shopper increase order sizes and compete at a larger scale.

Today we are a partner to sellers of all sizes large enterprise-scale businesses with complex operations sellers just starting as well as merchants who began selling with Square and have grown larger over time. As our sellers grow so do our solutions. There is a massive opportunity in front of us. Were building a significant meaningful and lasting business and we are helping sellers worldwide do the same.

The Role

The Global Account Management team is looking for a customer focused Account Manager to support our SMB merchants in Spain. Were looking for someone energetic and hands-on ready to go beyond the typical job description to retain and grow Squares largest Spanish sellers. As the market in Spain continues to grow youll play an important role in representing the voice of the customer and tailoring strategies to meet local needs.

In this role youll work closely with senior decision-makers and various cross-functional teams including product engineering finance implementation marketing operations and salesto support the growth and retention of Irish merchants. Your experience in account management will be essential for driving value and ensuring successful outcomes for our sellers.

Reporting to the Head of Account Management Europe youll be part of a foundational team dedicated to nurturing some of Squares most valuable merchant partnerships in Spain navigating the unique challenges and opportunities of the market to ensure the long-term success of our sellers.

You Will

• Manage the retention and growth of an evolving portfolio of sellers in Spain
• Identify opportunities for cross-selling and upselling products through discovery education and onboarding support. Use Squares value selling methodology to negotiate custom pricing with SMB and strategic-level sellers
• Understand customer needs and local market trends to ensure that Account Management and Square provide exceptional solutions for our sellers
• Foster cross-functional collaboration. Work closely with our international Sales Support and Product teams to help uncover and surface product requirements
• Collaborate with the global account management team by sharing seller feedback recommendations operational requirements and opportunities for growth
• Engage with sellers lead business reviews and develop processes and insights to scale your impact.
• Work closely with Sales Enablement to contribute to coaching and training programs that enhance your skills and support the successful management of relationships with our largest strategic sellers.

You Have

• 2 years experience in a quota-carrying Sales or Account Management role
• Business fluency in Spanish and English
• Experience discovering and closing sales opportunities and building client relationships
• Experience successfully managing a pipeline to achieve revenue targets
• Strong track record of meeting and exceeding revenue goals
• Strong collaboration skills and the ability to work effectively with cross-functional teams
• Resilience in the face of adversity and are comfortable with ambiguity
• Excellent communication skills

Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently based solely on the core competencies required of the role at hand and without regard to any legally protected class. We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible. Want to learn more about what were doing to build an inclusive workplace Check out our Inclusion & Diversity page

Required Experience:

Manager