Custody Officer

Auckland - New Zealand

Monthly Salary: $ 74748 - 78129

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Custody Officer Auckland Central

NEW YEAR NEW YOU

Auckland Central Police Station
Multiple Vacancies
March 2026 Start

Permanent Full Time
Starting Salary $74748
JR5432222

E tῡ ki te kei o te waka kia pakia koe e ngā ngaru o te wā.

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga About the role

The new year is fast approaching and we are currently recruiting for our March 2026 intake for Custody Officers to join New Zealand Police in the Auckland City Custody Unit. You will be joining our highly skilled and professional team to manage the health and safety of detainees whilst they are in our custody and during transit.

The role of a Custody Officer is to ensure the safe secure and humane containment and transportation of all detainees within the Police Custody environment. A Custody environment is any location where a person is in police custody including cells courtrooms prisons hospitals and the transit between locations. You will be responsible for ensuring the health and safety of the detainee monitoring their behaviour and state of mind providing the appropriate care and ensuring professional standards are continuously met.

These duties include but are not limited to prisoner management both in the custody suite and within a court environment; risk management with an emphasis on keeping staff and prisoners safe from harm; developing and maintaining interagency relationships; data entry and ensuring legislative compliance.

This role requires confident open-minded people with high attention to detail and an ability to follow stringent safety procedures.

Key Accountabilities:

You will be able to uncover and collect information using your active listening and communication skills.
You will be resilient when faced with adverse situations maintaining composure and working alongside team members to mitigate and de-escalate potential risk.
You will work collaboratively with external stakeholders to ensure appropriate care and support for vulnerable detainees is available.
In a fluid operational environment you must be adaptable to change remain vigilant to detainee needs and maintain high standards of professionalism that align with our values
Demonstrate commitment to ongoing training.

He aha taau e kawe mai What youll bring

Being part of the Police whänau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours leadership and technical competence required for success at each level of Police. Whilst we are looking for skills knowledge and experience relevant to the role we also place high importance on your state of mind the alignment of your values with ours your ability to contribute to and build high performing teams and the way that you lead yourself or others.

The successful applicants will have the following skills and attributes:

Strong communication skills both verbal and written.
Resilience and perseverance with the ability to de-escalate situations in a calm and professional manner.
Strong attention to detail accurate and precise with the ability to record and prepare information such as statements for court.
Duty of care understanding the welfare health safety and level of care required for detainees.
Strong team player reliable trustworthy flexible to work shifts weekends public holidays.
Decisive cool calm and collected can think on your feet using your initiative and work well under pressure.
Good computer skillsand are comfortable learning new systems as you will be required to input and update data accurately in Police systems accurate typing abilities are essential.

To be eligible to apply you must:

Hold a full New Zealand Driver Licence
Have the right to work and live in New Zealand.
Be physically fit and able to compete a fitness assessment as part of your recruitment process
Be willing to complete a pre-employment Medical Assessment (including a drug test)
Be able to work a variety of shifts (6:30am - 2:30pm / 2:00pm 11:00pm / 10:00pm 7:00am) including weekends and public holidays on 6 days on 4 days off rota.

This role is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements

To view the position description for this role please copy and paste this link into a new browser:

tātou About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals communities businesses and other public sector agencies towards the vision of making New Zealand the safest country. Police is the governments largest front-line response agency with around 15000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work youll be engaged in is real tangible work that directly benefits our frontline and communities. Taken all together this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded experienced leader with opportunities across the range of work we support.

Tono ināianei Apply now

Please note: Applications submitted directly through the Government Jobs Website are no longer considered. Please visit our Police Careers page and apply that way.

If this position sounds like you then click on Apply Now as your new career for 2026 is waiting for you

To view more detailed information about our recruitment process along with further details about requirements please click below link:

Applicant Information Pack (External)

Utu ā-tau Salary

This position is covered by a collective agreement and salary will commence between $74748.00and $78129.00 dependent on skills and experience relevant to the role.

If you have any questions about this vacancy please contact

Advert closes at 5pm Sunday 23rd November 2025.

Applications will be reviewed and progressed through the process prior to the advert closing so dont delay as your new career for 2026 starts by applying now!

Required Experience:

Unclear Seniority

Custody Officer Auckland CentralNEW YEAR NEW YOUAuckland Central Police StationMultiple VacanciesMarch 2026 StartPermanent Full TimeStarting Salary $74748JR5432222E tῡ ki te kei o te waka kia pakia koe e ngā ngaru o te wā.Stand at the stern of the canoe and feel the spray of the future biting at ...