Administration Officer Rehab

Healthscope

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profile Job Location:

Gold Coast - Australia

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

  • Fast paced Rehabilitation and Allied Health department
  • Supportive team environment
  • Career progression opportunities
  • Casual roles available base rate 25% casual loading

Dont pass up the opportunity to work for Gold Coast Private Hospital.

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people

About the role

We are seeking an experienced Administration Officer with outstanding customer service skills to work with our Rehabilitation and Allied Health team on a casual basis. The successful applicant is required to be a role model of our Building Excellence values and will be a vibrant addition to our team.

This role entails administration duties such as reception filing of medical records liaising with allied health and nursing staff transferring and discharging patients in our PAS system meeting and greeting patients and guests and anything else needed in the day to day running of the department.

As an Administration Officer your responsibilities will include:

  • Maintain accurate and effective record management systems including preparation of medical records
  • Collate occupancy lists and reports and liaise with VMOs regarding current patient lists
  • Perform Health Fund Checks for inpatient and day programs and obtain informed financial consents for treatment
  • Prepare claim forms acute care certificate and rehabilitation certificates
  • Perform day rehab and outpatient service appointment scheduling
  • Assist with LOS reporting occupancy and activity data collection and managing non-attendances
  • Review SMS appointment reminder responses
  • Assist with equipment sales and other payments such as excess payments
  • Manage busy reception desk including phone and walk in enquiries for the entire team
  • Coordinate with staff from other departments
  • Complete other clerical tasks such as data entry

About us

Established in 2016 Gold Coast Private Hospital is a state-of-the-art 339-bed facility located in the heart of the Gold Coast Precinct in Southport.

With 22 operating theatres Gold Coast Private Hospital offers a wide range of specialties including but not limited to 24/7 Emergency Care Medical Services Orthopaedics Bariatrics Neurosurgery Plastic Surgery ENT (Ear Nose and Throat) General Surgery Obstetrics Cardiac Care and Oncology.

Gold Coast Private Hospital is committed to continual growth providing exciting opportunities and professional career pathways in healthcare.

Essential Requirements:

  • Demonstrated previous experience ina fast-paced Medical Administration/Receptionrole
  • Knowledge of hospital-based rehabilitation is highly desired including familiarity with acute care certificates rehabilitation certificates attendance and claim forms and IFCs
  • Flexibility to work any shifts across a Monday to Friday roster including providing casual cover for both emergent and planned leave
  • Sound knowledge of Microsoft Office applications/ knowledge of Webpas inpatient billing and outpatient modules would be ideal
  • Excellent communication skills
  • Outstanding customer service skills
  • High level organization skills
  • Ability to follow instructions and take directions as required
  • Money handling and eftpos management and finalising banking including completion of balance sheets for transaction history each day
  • Previous experience in a hospital or rehabilitation department administration or medical environment will be highly regarded

Why Healthscope

When you join Healthscope you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia our 42 sites are supported by our central Support Office enabling them to provide an exceptional experience for the communities we care for.

Flexibility to work across one or multiple hospitals across our network

Discounted health insurance (permanent staff only)

Continuous professional development education & support provided to encourage growth

We pride ourselves on working with talented passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other share learnings celebrate successes and face challengestogether.

Come and be the difference in our patients lives.

Applications close:28th November 2025

To Apply:Please click on the Apply button to be taken to our online application form. For any questions please reach out to

More Information:Our commitment to quality and safety for our patients staff and visitors is our highest priority. Applicants will be required to provide a current National Police check WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.


Required Experience:

Unclear Seniority

Fast paced Rehabilitation and Allied Health departmentSupportive team environmentCareer progression opportunitiesCasual roles available base rate 25% casual loading Dont pass up the opportunity to work for Gold Coast Private Hospital.Are you looking for a rewarding career that allows you to combin...
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Key Skills

  • Administrative Functions
  • office supplies
  • Personnel Matters
  • Records Management
  • Office Procedures
  • Space Management
  • Daily Operations
  • Administrative Policies
  • Personnel Management
  • Administrative Services
  • Interpersonal skills
  • Telephone Calls
  • Travel Arrangements
  • Administrative Procedures
  • Word Processing

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