HOUSEPERSONRoom Attendant PT

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30 year history transforming lifestyle hotels from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators savvy storytellers adventure-seekers tech entrepreneurs free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people properties & communities. From memorable moments at the front desk to thoughtful room touches to inspired onsite programming the Springboard team is committed to empowering the travelers journeyinviting them to experience the frequency of each hotels locale pushing authentic human connection exploration and discovery while also driving revenue.

Springboard values intentional culture and whole-heartedly believes in nurturing training and empowering the careers of the hospitality leaders of today and tomorrow encouraging them to travel and explore through Springboards award-winning portfolio. From work life balance to career development Springboard values and invests in the greater team reflected in zero corporate turnover during the pandemic well positioned for continued growth through the future. mission:

This position will be responsible for maintaining the cleanliness/sanitation of guest rooms guest corridors elevators and all assigned areas. He/she is also responsible for delivering items to guest rooms (irons towels extra pillows etc). This associate will handle daily cleaning and maintenance/sanitation of the guest rooms public areas and pool/health club.

SCOPE OF WORK TEAM

• Reports to the General Manager and Housekeeping supervisor
• Supports housekeeping team

RESPONSIBILITIES

• Walk all assigned floors at beginning and end of shift; remove newspapers and service trays empty ash urn receptacles remove trash and/or linens and note any areas that need immediate cleaning.
• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways elevators service areas stairwells etc...
• Remove soiled linen terry and trash from the service areas and take to the appropriate locations in the prescribed manner. Must be able to lift push pull at least 50 lbs.
• Aid section housekeepers as needed (i.e. iron/ironing board steamers additional bedding etc.).
• Report any missing/found articles damage or merchandise problems to the Housekeeping Supervisor.
• Receive assigned section keys supplies and any priority requests from the Housekeeper supervisor.
• Coordinate with Housekeeping supervisor on work priorities and provide assistance when needed.
• Perform special projects and other responsibilities as assigned
• Ability to walk kneel stoop and stand for entire shift while cleaning and servicing guest rooms and perform medium work exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly lift carry push or otherwise move objects.
• Strip beds remove soiled linen terry and trash from guestrooms and take to the appropriate locations in the prescribed manner.
• Check under beds and sofas for debris clean bedroom/closet area and make beds in the prescribed manner.
• Vacuum sweep and mop floors to ensure guest room areas balconies and hallways are free from debris
• Dust furniture/lamps/headboards/pictures/planters/chimney/chimney floor clean kitchen counters/cabinets/drawers/refrigerators in the prescribed manner.
• Clean bathroom counters floors showers/tub in the prescribed manner.
• Report any missing/found articles damage or maintenance problems to the Housekeeping Supervisor.
• Receive assigned section keys supplies and any priority requests from the Housekeeping Supervisor.
• Respond at all times in a friendly helpful and courteous manner to guests managers and fellow associates. Report all guest issues and complaints to management.

EXPERIENCE:

• Prior Experience:
  • 1 years Previous housekeeping experience.

• Subject Expertise:
  • Report any unusual occurrences and/or request to Supervisor.
  • Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
  • Must be able to effectively communicate to guests management and coworkers
  • Must be able to follow directions with attention to detail speed and accuracy
  • Must be a team player with the ability to work under minimal supervision
  • Must be able to multi-task in a fast-paced work environment
  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally and or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
  • Ability to stand for the entire shift.
  • Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS:

• Abide by payroll policies procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Hours Required: Must primarily work during Springboard Hospitality business hours Monday - Friday 8am - 5pm (PST) while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.

Benefits:

Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Full Time Benefits

• Competitive Base Salary
• Vacation
• Medical Dental Vision Life Pet Insurance
• 401K
• Costco Membership
• Bereavement Leave
• Management Contract Referral Program
• Education Assistance

Additional Per Position

• Employee Rates at all of Springboard Hospitalitys 35 Hotels
• Associate of the Month/Quarter & Company-wide Associate of the Year Programs
• Associate Referral Bonus Program

Springboard Hospitality Core Values:

• CONNECTED. We are plugged into people technology and the cutting edge of culture.
• INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
• COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
• PERSONALIZED. We are devoted to authentic human connection personalizing our approach to the guests and owners that we serve.
• DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.

OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race color sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender religious creed (including religious dress and grooming practices) marital status domestic partner status age national origin or ancestry physical or mental disability medical condition genetic information and characteristics sexual orientation gender identity or expression military or veteran status or any other basis protected under federal state or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.