Character Supervisor
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Job Location:
Polk City, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Character Team Supervisor youll lead our team of character performers helping to bring joy laughter and memorable moments to every guest you meet. Youll oversee daily operations support performers and occasionally step into character yourself to ensure the show always goes on!
As a Character Team Supervisor you will:
Deliver exceptional guest service ensuring every interaction reflects Westgates welcoming culture.
Conduct daily warm-ups and pre-shift meetings to motivate and prepare the team.
Supervise character interactions performances and scheduled activities for quality and consistency.
Act as a liaison between the character team and resort leadershipsharing feedback updates and creative ideas.
Support events lobby greetings and family experiences with enthusiasm and professionalism.
Maintain a safe and enjoyable environment for both guests and performers.
Ensure costume care cleanliness and proper handling at all times.
Assist with scheduling coaching and training team members.
Step into a character role when needed to support the operation.
To excel in this role you must embody our core values of integrity passion and a strong work ethic. These values are essential to our success and we are looking for someone who shares our commitment.
Qualifications :
12 years of supervisory experience preferred.
Character performing or entertainment experience (a plus but not required).
A high school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to create a fun engaging environment for guests of all ages.
Willingness to perform in a character costume weighing up to 15 lbs.
Ability to stand walk bend and move energetically throughout the shift.
Ability to communicate clearly and effectively in English (bilingual a plus).
Knowledge of basic safety procedures and performance protocols.
- Must be at least 18 and have a valid drivers license to drive company golf carts
Required to pass a background check drug test and verify eligibility to work in the U.S.
- Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law applicants who smoke or use tobacco products will not be considered for positions at Westgate
May require flexible scheduling including weekends holidays and evenings.
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, ... View more
