Senior ServiceNow Platform Engineer

At Elara Caring we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals providing the Right Care at the Right Time in the Right Place.

Job Description:

Senior ServiceNow Platform Engineer (Remote)

At Elara Caring we care where you are and believe the best place for your care is where you live. We know theres no place like home and thats why our teams continue to provide high-quality care to more than 60000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as Senior ServiceNow Platform Engineer. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care we need a Senior ServiceNow Platform Engineer with commitment and compassion. Are you one of them If so apply today!

Why Join the Elara Caring mission

• Work autonomy and flexible schedules
• 1:1 patient care
• Supportive and collaborative environment
• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees
• Comprehensive insurance plans for medical dental and vision benefits
• 401(K) with employer match
• Paid time off paid holidays family and pet bereavement
• Pet insurance

As Senior ServiceNow Platform Engineer youll contribute to our success in the following ways:

• Ensures that all activities performed align with the vision of Elara Carings board of directors executive team and the leadership of the Information Technology and Security team
• Leads ServiceNow services processes and technologies to design and integrate leading-edge business-critical solutions for mission critical enterprise-wide solutions
• Supports creating the overall roadmap shapes demand for enterprise platform consumption and facilitates execution of efforts that will drive forward platform strategy in a timely manner
• Configure and customize ServiceNow modules (ITSM HRSD FSM etc.) to meet business requirements
• Develop and maintain workflows business rules client scripts and integrations
• Build custom applications and extend existing functionality on the ServiceNow platform
• Ensure platform performance scalability and maintainability.
• Participate in design sessions and provide technical input on new features and integrations
• Maintain documentation for solutions processes and configurations
• Partner with business analysts and stakeholders to translate requirements into technical solutions
• Support platform upgrades and new feature implementations
• Continuously track ServiceNow releases features and industry trends
• Promotes Elara Carings philosophy mission statement and administrative policies to ensure quality of care
• Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule
• Performs other duties/projects as assigned.

What is Required

• Bachelors Degree in Computer Science Information Systems or related field is preferred.
• 10 years ServiceNow development/configuration experience.
• Proven Success with ITSM HRSD FSM or other Service Now Modules
• Experience with integrations (REST SOAP APIs) and scripting (JavaScript Glide)
• Strong knowledge of ServiceNow architecture data models and best practices
• Proven success on projects with large-scale deployments of ServiceNow
• Familiarity with ITIL processes
• Ability to travel up to 10% within the US
• Sit stand bend lift and move intermittently and be able to lift at least 25 lbs.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard tosex (including pregnancy childbirth or related medical conditions) race color age (40 and older) national origin religion disability genetic information marital status sexual orientation gender identity gender reassignment protected veteran status or any other basis prohibited under applicable federal state or local law.

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

At Elara Caring pay and compensation are determined by a variety of factors including education job-related knowledge skills training and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets and may vary based on location.

This is not a comprehensive list of all job responsibilities and requirements; upon request a job description can be provided.

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