Assoc. Director of Information Technology

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Closing Date:

Type of Position:

Senior Professional Staff - Information TechnologyNo

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock we prepare our more than 8900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission UA Little Rock is a driving force in Little Rocks thriving cultural community and a major component of the city and states growing profile as a regional leader in research technology transfer economic development and job creation.

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Department:

Technology Infrastructure

Summary of Job Duties:

The Assoc. Director of Information Technology role is to plan organize and manage staff and overall operations to ensure the stable operation of the organizations IT infrastructure. This includes developing maintaining supporting and optimizing key functional areas particularly network infrastructure server infrastructure data communications and telecommunications systems. The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. This position is governed by state and federal laws and agency/institution policy.

Qualifications:

Required Education and/or Experience:

• A Bachelors degree or higher in computer science information technology or business;

• Ten years of professional experience in operating an enterprise data networking;

• Five years in a managerial role overseeing a team of IT network administrators.

Preferred Education and/or Experience:

• Masters degree in computer science information technology or business;

• Ten years of professional experience in enterprise data networks;

• Ten years in a managerial role overseeing a team of IT network administrators;

• Hands-on experience in troubleshooting hardware;

• Conversant with programming languages such as Shellscript;

• Application support experience with Network troubleshooting tools like protocol analyzers;

• Experience in interpreting the applicability of local and federal laws/regulations to company operations.

Job Duties and Responsibilities:

Strategy & Planning

• Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements;

• Develop implement and maintain policies procedures and associated training plans for infrastructure administration and project management;

• Participate in the development of IT strategies in collaboration with the executive team;

• Conduct research and make recommendations on products services protocols and standards in support of all infrastructure procurement and development efforts;

• Establish service level agreements with business units;

• Acquisition & Deployment;

• Prepare RFPs bid proposals contracts scope of work reports and other documentation for infrastructure projects and associated efforts;

• Negotiate with vendors outsourcers and contractors to secure infrastructure-specific products and services;

• Assist with the planning and deployment of infrastructure security measures.

Operational Management

• Manage and set priorities for the design maintenance development and evaluation of all infrastructure systems including LANs WANs Internet intranet security wireless implementations and so on;

• Conduct feasibility studies for various upgrade projects improvements and other conversions;

• Define hardware and software standards in conjunction with owners and stakeholders;

• Test network performance and provide detailed network performance statistics and reports; develop strategies for maintaining and optimizing network infrastructure;

• Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure;

• Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base;

• Establish and maintain regular written and in-person communications with the organizations executives decision-makers stakeholders department heads and end users regarding pertinent infrastructure activities;

• Practice IT asset management including maintenance of component inventory and related documentation;

• Direct and administrate a contingent of network analysts and technicians and where necessary conduct performance reviews and corrective action.

Knowledge Skills and Abilities:

• Exceptional knowledge of service and application delivery as well as successful service level agreement accomplishments;

• Knowledge of current protocols and standards including IPv4/IPv6 subnetting DNS/DHCP OSPF Spanning-Tree BGP LACP MLAG SNMP and firewalls

• Ability to make sound and logical judgments;

• Demonstrated leadership and personnel/project management skills;

• Good understanding of the organizations goals and objectives;

• Strong interpersonal written and oral communication skills;

• Ability to perform general mathematical calculations for the purpose of creating needs assessments budgets and so on;

• Able to conduct research into issues and products as required;

• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations;

• Ability to present ideas in a user-friendly language;

• Highly self-motivated and directed;

• Keen attention to detail;

• Proven analytical and problem-solving abilities;

• Strong customer service orientation;

• Experience working in a team-oriented collaborative environment.

Additional Information:

$80000 - $85156Cover Letter/Letter of Application List of three Professional References (name email business title) Resume

Special Instructions to Applicants:

Tim Stoddard
Director of Technology Infrastructure and Operations

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check Financial Credit Check Sex Offender Registry

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Hearing Sitting Talking Walking

Frequent Physical Activity:

Hearing Lifting Sitting Standing Talking Walking

Occasional Physical Activity:

Sitting Talking Walking

Benefits Eligible:

Yes