ServiceNow HR Product Analyst
Share
Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
The People Product Management (PPM) team is looking for an experienced ServiceNow Employee Relations product lead to partner with our People/HR teams to drive optimization through our enterprise technology solutions. The ideal candidate will have deep experience with ServiceNow HRSD specifically within the Employee Relations module and be self-directed motivated and comfortable working in a very fast-paced hands-on environment. This role requires deep product expertise and experience with HR Employee Relations a ServiceNow Employee Relations product lead you will play a pivotal role in driving the strategic direction development and implementation of solutions within the ServiceNow HRSD module. Collaborating closely with stakeholders and technical teams you will assist in designing product solutions defining requirements and coordinating the execution and delivery of ServiceNow HRSD initiatives which improve the Apple team member experience streamline People processes and support strategic objectives. A key focus of this role will be the Employee Relations module ensuring it effectively supports the workflows and process of users. This individual uses their extensive knowledge of the ServiceNow HRSD product to drive roadmaps art of the possible conversations and helps to set vision and strategy to drive continual improvement and value within the Employee Relations module.
- 5 years of ServiceNow HRSD product experience particularly in HRSD modules such as Case and Knowledge Management for Employee Relations Employee Center Pro Employee Journeys and Employee Document Management.
- Proven experience configuring customizing and implementing the ServiceNow Employee Relations module.
- Experience delivering global enterprise HR solutions that can scale
- Experience evaluating solution options and formulating business cases
- Ability to gain alignment between the technology and business strategy by proactive partnering with all levels.
- Ability to use data and analysis to drive decision-making
- Outstanding communication and facilitation skills
- Experience presenting to senior leadership
- Proven success in creating efficient business processes and willing to challenge the status quo
- Demonstrated ability to complete multiple tasks under pressure
- Drives change laterally across regions and organizations using influence skills
- Maintains a positive attitude.
- Thrives in ambiguous work environment
- Bachelors degree in Computer Science Information Systems Business Administration or related field.
- Solid understanding of Employee Relations principles practices and legal requirements.
- Masters degree preferred
- Familiarity with configuration of ServiceNow HRSD features and functionality
- Leadership and mentoring abilities.
- Ability to collaborate with team members in a virtual setting.
- ServiceNow Certified Implementation Specialist (CIS) HRSD certification.
- Advanced certifications in project management (e.g. PMP Agile certifications) or HR management (e.g. SHRM PHR/SPHR) are a plus
- Experience with integrations between ServiceNow HRSD and other HR systems (e.g. Workday PeopleSoft) related to Employee Relations data.
- Experience with data privacy and security regulations (e.g. GDPR CCPA) as they relate to Employee Relations data.
- Experience in Employee Relations HR or Legal roles with a focus on investigations.
Required Experience:
IC
Key Skills
- Conveyancing Paralegal
- Fireworks
- Logistics
- Clinical
- Avionics
About Company
Ask Siri to name the most successful company in the world and it might respond: Apple. And it's not just out of familial pride. Apple consistently ranks highly in profit, revenue, market capitalization, and consumer cachet. In 2018, the company became the first reach a trillion dollar ... View more
