Sr. Fire Service Technician
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Job Location:
Fort Myers, FL - USA
Hourly Salary:
$ 24 - 31
Posted on:
10 days ago
Vacancies:
1 Vacancy
Job Summary
Fire Service Technician IV
Sr. Fire Service Technician
Be part of the future!
We are one team dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people you bring your talent and well give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HAS)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And more!
Fire Service Technician IV
What you will do
- Receive service calls from Service Resource Center including a brief description of equipment/system malfunctions.
- Responsible for contacting customer representative and ascertain equipment/systems problems.
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
- Follow prescribed troubleshooting procedures and refer to technical manuals part manuals change notices and bulletins modification notices etc. to repair equipment.
- Service troubleshoot and install many different manufacturers Fire & Life Safety systems including SimplexGrinnell.
- Read and interpret blueprints diagrams submittals specifications software/systems programs schematics and operational product manuals.
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
- Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.
- Obtain customer signature upon completed service call assignment.
- Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.
- Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service
- Perform other duties as assigned.
How you will do it
- This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram device replacement/repair resolving low voltage circuit troubles and system testing.
- Organize and effectively utilize technical resources information material and support to assure efficient execution of all assigned tasks.
- Candidate must possess excellent written/verbal communication and outstanding customer service skills.
- Position involves the programming of fire alarm security and access control system panels.
- Experience CCTV and IT and IP networks a plus.
- Complete and submit all required task-related activity productivity and other documentation in a timely manner.
- On call and after-hours work required on occasion at customer need.
- Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
- Provide quotes to support recommendations and solutions.
- Maintain truck inventory to ensure timely response to customer needs.
What we look for
Required
- High School Diploma or equivalent
- Retain any licenses that are required by National State and Local codes.
- Possess a valid drivers license and driving record that meets company requirements.
- 4 years documented experience in low voltage electrical systems including Fire/Life Safety systems Access Control Nurse Call and Paging systems.
- Experience in reading and interpreting blueprints submittals and operational/product manuals. Knowledge of test equipment multi-meter digital analyzer and commissioning devices.
- Ability to follow verbal and written instructions.
- Able and willing to perform physical labor including carrying and moving equipment and tools up to 70 lbs.
- Able and willing to work in unusual and sometimes difficult positions such as climbing ladders scaffolding and high lift equipment up to 40 feet working within ducts crawl spaces above ceilings etc.
- Able and willing to work flexible hours including weekends and nights to meet customer requirements.
- Demonstrate a high level of customer service.
- Ability to adhere to implement and always follow safety guidelines and procedures
- Experience providing recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
- Experience providing quotes to support recommendations and solutions.
Preferred
- NICET Level II certification strongly preferred.
Terms and Conditions of such benefits programs are subject to change at any time at the sole discretion of the Company.
HIRING HOURLY RANGE: $24.03 - $31.73 (Hourly rate to be determined by the education experience knowledgeskills and abilities of the applicant internal equity location and alignment with market data.) This positionincludes a competitive benefits package. For details please visit the About Us tab on the Johnson ControlsCareers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Senior IC
Key Skills
- Mechanic Experience
- Pest Control
- Customer Service
- Hand Tools
- HVAC
- Mechanical Knowledge
- Automotive Repair
- Service Technician Experience
- Maintenance
- Heavy Lifting
- Equipment Repair
- Troubleshooting
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
