Senior Field Service Technician

Senior Field Service Technician

Job no:
Work type: Full Time
Location: Melbourne - North Melbourne - South Melbourne - East Melbourne - West Melbourne - Inner

Role Details:

In this hands-on role working closely with engineers suppliers and internal teams youll deliver service maintenance installations and repairs for a wide range of tech from packaging to robotics including PLCs servo drives conveyors and other mechanical components. Youll work across multiple customer sites troubleshoot complex issues and ensure machinery reliability and efficiency while maintaining high customer satisfaction.

Reporting to the Field Supervisor in this completely autonomous role you will:

Spend 20% of your time on projects managing obsolescence and technology upgrades / updates

Design and deliver operator and maintenance training

Interpret AutoCAD schematics and technical manuals to provide technical advice and recommend system efficiencies and improvements

Meet customer satisfaction and Visy operational KPIs through outstanding customer service delivery

Take ownership of your work and contribute to continuous improvement strategies maximising machine performance reducing maintenance costs and delivering results for customers

Flexibility to travel interstate and occasionally work extended hours during commissioning or service periods is essential

What You Will Bring:

Current Victorian A Grade Electrical Licence

Solid post-trade experience in field service maintenance or installation

Strong mechanical aptitude; experience with SEW AC/DC drives pneumatics hydraulics and robotics highly regarded

Proficiency with PLCs (Allen Bradley Siemens Omron) touchscreen interfaces and robotics programming / mods

Experience reading and interpreting AutoCAD circuit and mechanical diagrams

What Youll Love When You Join Us:

Tools of trade: Laptop phone company ute (including personal use) fuel card

Overtime: Overtime opportunities exist

Sustainability: Contribute to sustainability initiatives that make a difference

Supportive Environment: Be part of a collaborative safety-focused and values-driven work environment

Tangible impact: Contribute to machine performance and reliability

Tech: Work on a variety of automation systems obsolescence projects upgrades / updates and across numerous customer sites

About Visy:

Visy is powering the circular economy closing the loop between packaging remanufacturing and recycling. Over 75 years weve grown to 7000 employees and 150 global operations predominately in Australia and New Zealand.

We believe materials are not recycled until theyve been made into new products. We collect and sort recyclable materials like paper cardboard glass plastics and metals from households and businesses and locally remanufacture them back into new sustainable packaging. From cardboard boxes water bottles and jam jars to food and beverage cans we are using recycled content to power Australia and New Zealands food and beverage packaging industry.

Ready to make a difference Apply now and be a key player in shaping our future!

You will be required to meet Visys employment criteria which will include a criminal history check.

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Advertised: 30 Oct 2025 AUS Eastern Daylight Time
Applications close: