Front Desk Assistant

North Little Rock, AR - USA

Monthly Salary: Not Disclosed

Posted on: 11 days ago

Vacancies: 1 Vacancy

Job Summary

JOB SUMMARY:

Responsible for excellent patient service as visitors enter the clinic. Timely and efficiently check patients in and out with a high degree of courtesy professionalism and confidentiality.

RESPONSIBILITIES:

Check In

Welcomes and greets patients/visitors to the clinic in a courteous and friendly manner. Determines the purpose of the visit and directs patient accordingly.
Mark patient arrived in Medent.
Update patients (126) Registration: Address Phone numbers Emergency
Contacts Ethnicity E-Mail Insurance Cards etc. Enter information in Medent
Scan insurance cards into Medent.
Select in system how the patient would like to receive reminder calls (phone text or email).
Verify patients Insurance Eligibility.
Direct Patients to Correct Waiting room.
Call No-Show patients to reschedule appointments or leave a message for patient to call back and reschedule.
Make additional packets for patients added on to same day or next day schedule.
Dispense and collect payments for contact lenses.

Open

Turn on lights in clinic & sub waits.
Pick up cash boxes.
Power on all computers up at front desk.
Begin printing packets for next day put in colored folders check all deposits for manager
Open up a New Batch for current business day.

Close

End of day: add all payments. Print daily journal and compare.
Make any corrections needed to balance the days batch.
Complete batch sheet. Post batch.
Settle credit card machine.
Attach all receipts and payment slips to prepare for deposit.
Print care credit report.
Count cash box and turn in with batch.

Requirements

EDUCATION AND EXPERIENCE:

Education: High School Diploma or equivalent
Experience: Demonstrated success in Customer Service and computer competence. Electronic health records experience (preferred). Experience in a health care setting (preferred).

ESSENTIAL SKILLS AND ABILITIES:

Strong customer service skills; High level of attention to detail; Excellent communicator and listener; Familiarity with computers and keyboarding; Ability to work independently with close supervision.

JOB SUMMARY:Responsible for excellent patient service as visitors enter the clinic. Timely and efficiently check patients in and out with a high degree of courtesy professionalism and confidentiality.RESPONSIBILITIES:Check InWelcomes and greets patients/visitors to the clinic in a courteous and frie...

JOB SUMMARY:

Responsible for excellent patient service as visitors enter the clinic. Timely and efficiently check patients in and out with a high degree of courtesy professionalism and confidentiality.

RESPONSIBILITIES:

Check In

Welcomes and greets patients/visitors to the clinic in a courteous and friendly manner. Determines the purpose of the visit and directs patient accordingly.
Mark patient arrived in Medent.
Update patients (126) Registration: Address Phone numbers Emergency
Contacts Ethnicity E-Mail Insurance Cards etc. Enter information in Medent
Scan insurance cards into Medent.
Select in system how the patient would like to receive reminder calls (phone text or email).
Verify patients Insurance Eligibility.
Direct Patients to Correct Waiting room.
Call No-Show patients to reschedule appointments or leave a message for patient to call back and reschedule.
Make additional packets for patients added on to same day or next day schedule.
Dispense and collect payments for contact lenses.

Open

Turn on lights in clinic & sub waits.
Pick up cash boxes.
Power on all computers up at front desk.
Begin printing packets for next day put in colored folders check all deposits for manager
Open up a New Batch for current business day.

Close

End of day: add all payments. Print daily journal and compare.
Make any corrections needed to balance the days batch.
Complete batch sheet. Post batch.
Settle credit card machine.
Attach all receipts and payment slips to prepare for deposit.
Print care credit report.
Count cash box and turn in with batch.

Requirements

EDUCATION AND EXPERIENCE:

Education: High School Diploma or equivalent
Experience: Demonstrated success in Customer Service and computer competence. Electronic health records experience (preferred). Experience in a health care setting (preferred).

ESSENTIAL SKILLS AND ABILITIES:

Key Skills

Arabic Speaking
Administration
General Services
Billing
Import
Administration Support

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About Company

Little Rock Eye Clinic, LLP

For more than five decades, Little Rock Eye Clinic has been Central Arkansas’ resource for complete eye health — from eye exams, to contact lenses and

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