Call Center Agent
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Job Location:
Houston, MS - USA
Hourly Salary:
$ 28 - 30
Posted on:
12 days ago
Vacancies:
1 Vacancy
Job Summary
Call Center Agent
Location: Houston TX
Schedule: Monday to Friday 8-hour shifts
Salary: $28 - $30 per hour
About Us
At Style Netbox we believe that every brand is a canvas waiting to be transformed into a masterpiece. Were not just a marketing agency; were your creative partners on a journey to redefine your brands potential. With a fusion of artistry and strategy we weave stories that captivate designs that inspire and strategies that propel your business forward.
Job Description
We are seeking a dedicated and enthusiastic Call Center Agent to join our growing this role you will play a vital part in our customer service operations providing exceptional support to our clients over the phone. Your primary responsibility will be to handle incoming and outgoing calls addressing customer inquiries resolving issues and ensuring a positive experience for every user.
Responsibilities
- Answer incoming calls and respond to customer inquiries in a professional manner.
- Resolve customer issues and complaints efficiently and empathetically.
- Provide information about products and services to customers as needed.
- Document call details and customer interactions accurately in our system.
- Follow up with customers as required to ensure their needs are met.
- Collaborate with team members to improve service delivery and customer satisfaction.
Qualifications
- High school diploma or equivalent; additional education or certification in customer service is a plus.
- Proven experience as a call center agent or a similar customer service role.
- Excellent communication skills both verbal and written with a clear and professional telephone voice.
- Strong problem-solving skills and the ability to think on your feet.
- Proficiency in using computer systems and call center software; ability to learn new technology quickly.
- Ability to manage time effectively and handle multiple customer inquiries while maintaining a calm demeanor.
Benefits
- Competitive hourly pay ($28 - $30 per hour).
- Opportunities for career growth and skill development.
- Dynamic and creative work environment.
- Health and wellness benefits package.
- Paid time off and holidays.
- Monday to Friday schedule with consistent hours.
Required Experience:
Unclear Seniority
Key Skills
- Athletics
- Fitness
- Facilities Management
- Agriculture
- Communication
- Archicad
About Company
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