Trading Support Analyst – FX
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Job Location:
Monthly Salary:
Posted on:
12 days ago
Vacancies:
1 Vacancy
Job Summary
Position Description:
IT Support FX Risk
Work Mode: On-site
Job Description:
Member of a team responsible for first-line support of trading systems order booking and FX risk management:
Linear FX: Managing Sigma & Orchestrade transactions Barracuda orders IRIS risk management Deal Hub booking and related functions.
Non-Linear FX: Managing Orchestrade Asgard GMD PS and THOR transactions for risk and P&L monitoring along with other related functions.
Provide FX support for the Americas region within a 24/7 global support organization coordinating with London and New York teams to ensure smooth worldwide FX trading.
Deliver highly responsive service to trading middle and back office risk management and system users ensuring fast communication efficient resolution and proper incident follow-up.
Collaborate closely with FX e-commerce IT support back-office teams and project teams to ensure seamless user support and delivery.
Key Responsibilities:
Develop and maintain strong relationships with FX front office and external parties.
Provide daily high-quality support with rapid resolution and regular communication.
Coordinate with global FX Risk IT teams (London New York) via daily handover calls.
Take ownership of production incidents propose solutions and prevent recurrence.
Proactively monitor systems to identify issues before they impact users.
Follow change management procedures and work with project teams for level 3 support.
Participate in DRP/BCP exercises and regulatory/compliance requirements.
Contribute to local and global periodic reporting.
Ensure user documentation training and cross-training within the IT team.
Key Contacts:
Internal: FX front office (trading and sales) global FX Risk IT teams back office IT infrastructure teams.
External: Vendors such as Orchestrade Barracuda DealHub and infrastructure providers as needed.
Legal and Regulatory Responsibilities:
Comply with all legal regulatory and internal requirements complete mandatory training maintain necessary certifications and adhere to all conduct rules.
Requirements:
Functional Experience: Minimum 3 years in support or projects on FX trading applications ability to manage multiple demanding users explain technical concepts to non-technical audiences informal leadership in production or small project delivery FX product knowledge understanding of P&L and risk concepts fluent in English.
Technical Experience: Support for Windows Server UNIX (shell/Perl) SQL databases large batch systems (Control-M) monitoring tools like ITRS Geneos.
Product Experience: Proficient in FX products (Spot Options NDF Forwards Precious Metals Swaps) understanding of P&L and sensitivities full FX product lifecycle knowledge.
Education: Preferably a degree in Computer Science; specialized training on Orchestrade Sigma Barracuda Asgard and IRIS systems.
Personal Skills: Autonomy motivation strong communication stress resilience teamwork and leadership.
Languages: Fluent English; French is an asset.
#LI-AM1
Skills:
- English
- French
- Shell Script
- SQL
- Unix
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.
To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
