Job Description
We are seeking a Customer Service Officer who will play a key role in ensuring outstanding service and satisfaction for our students partners and community. The ideal candidate will represent the professionalism courtesy and reliability that define Skills Bridge Academy.
Responsibilities
Provide clear and courteous communication to assist clients with inquiries and support.
Manage incoming calls and emails efficiently and professionally.
Maintain accurate records of interactions and client information.
Collaborate with internal departments to ensure prompt resolution of issues.
Uphold the Academys values by ensuring every customer experience reflects excellence.
Contribute to a positive solution-oriented workplace environment.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Excellent organizational and problem-solving abilities.
Ability to manage multiple priorities with attention to detail.
Proficiency in standard office software (Microsoft Office or equivalent).
A proactive and professional attitude focused on service excellence.
Additional Information :
Benefits
Competitive salary: $55000 $59000 per year.
Opportunities for career growth and professional development.
Supportive and collaborative work environment.
Skill-building programs and ongoing training.
Comprehensive benefits package.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more