Duty Manager Technical

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 16 days ago

Vacancies: 1 Vacancy

Job Summary

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Duty Manager - Technical

Role Overview

The Technical Duty Manager is responsible for ensuring the smooth operation maintenance and safety of all technical systems and infrastructure within the tech park. This includes HVAC electrical plumbing fire safety elevators and Building Management Systems (BMS). The TDM acts as the first point of contact for technical escalations and coordinates with internal teams and external vendors to resolve issues efficiently.

Key Responsibilities

1. Operations & Maintenance

Oversee daily operations of all technical systems (HVAC electrical plumbing elevators etc.).
Monitor and manage BMS for real-time alerts and system performance.
Ensure timely preventive and corrective maintenance activities.
Conduct routine inspections of equipment and infrastructure.

2. Vendor & Contractor Management

Coordinate with service providers for specialized maintenance (e.g. coil cleaning elevator servicing).
Review and approve work permits and ensure compliance with safety protocols.
Track vendor performance and escalate delays or quality issues.

3. Emergency Response & Troubleshooting

Act as the technical lead during emergencies (e.g. power outages system failures).
Provide immediate troubleshooting support and escalate to senior management or OEMs when needed.
Maintain logs of incidents and corrective actions taken.

4. Compliance & Safety

Ensure adherence to statutory regulations (fire safety electrical safety environmental norms).
Conduct risk assessments and implement mitigation measures.
Support audits and inspections by regulatory bodies.

5. Team Coordination & Supervision

Supervise technical staff and assign daily tasks.
Conduct training sessions on SOPs safety and equipment handling.
Foster a culture of accountability and continuous improvement.

6. Reporting & Documentation

Maintain daily shift logs incident reports and maintenance records.
Submit periodic reports on system health energy consumption and maintenance KPIs.
Recommend upgrades or replacements based on asset lifecycle analysis.

7. Stakeholder Communication

Liaise with facility managers tenants and internal departments for issue resolution.
Provide updates on ongoing technical activities and expected timelines.
Handle escalations professionally and ensure closure with proper documentation.

Skills & Qualifications

Degree/Diploma in Electrical/Mechanical Engineering or Facility Management.
5 years of experience in technical operations preferably in commercial real estate or tech parks.
Strong knowledge of HVAC BMS fire systems and electrical infrastructure.
Excellent problem-solving communication and vendor management skills.
Familiarity with CMMS (Computerized Maintenance Management Systems) is a plus.

Location:

On-site Bengaluru KA

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Required Experience:

Manager

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...