Remote Client Care Specialist
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
Communicate with clients via phone or virtual meetings.
Educate guide and support each clients journey.
Maintain detailed account records.
Requirements
Requirements:
Must reside in the U.S.
Empathetic detail-oriented and self-driven.
Benefits
Benefits:
Remote flexibility.
Uncapped earnings with training provided.
Supportive mentorship-driven environment.
Required Skills:
Requirements: Must be a U.S. citizen. Strong communication and people skills. Self-motivated disciplined and coachable. Ability to work independently and manage time effectively. Previous sales or customer service experience is a plus but not required (training is provided).
Company Industry
IT Services and IT Consulting
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
