Site Support

Job Description:

We have a Field tech role based in Brisbane CBD to be successful the candidate would be required to pass a national Police check and scope of rostered out of hours support (on call).

Responsibilities:
Do you believe that you can:
Provide high-quality desktop support to all types of users including at an executive level.
Initial set up and support of laptops desktops mobiles and peripherals.
Support users face to face Via telephone and/or remote support tools.
Complete routine maintenance of standard hardware such as laptops/mobile devices.
Accurately manage and track business assets requests and incidents.
Prioritise new support requests and existing work orders.
Record and maintain accurate service details time records and job notes.
Maintain awareness and active involvement in safety to prevent injuries to yourself colleagues and customers.
Work within the time limits as assigned for specific tasks.

Knowledge and Skills:
All you need is to have proven experience in:
Basic hardware and operating system familiarity.
Strong attention to detail and accuracy.
Ability to multitask.
Great interpersonal skills.
Excellent verbal and written skills.
Excellent customer service skills.
Ability to function in a fast-paced deadline-oriented environment.
Professional demeanour.
Excellent time management skills.
Strong Customer relationship building skills.
Good teamwork with peers and company personnel.
Have a currant Australian drivers Licence.
And be able to pass the Companys background check requirements. (including but not limited to National Police Check (NPC Employment and drug screens.)

Do People Describe You As:
An eager learner who is excited to expand knowledge and gain experience working with and supporting the latest technologies
A fantastic communicator who does everything in your power to meet customers needs & as someone who follows up to make sure you did the work right
Someone looking to tackle an intense but rewarding & exciting role

Trust Transform & Thrivewith a company whose mission is to lead clients on their digital transformation journeys DXC Technology will be recognized globally as a force multiplier enabling clients to seize the opportunities presented by todays rapidly changing technologies. If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills we would like to hear from you.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.