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Job Summary
Planning & Operations Manager (DCM)
Job No: 677743
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Permanent Full Time
Insurance Marketing & Communications
Pay Band 6
Planning & Operations Manager (DCM)
Location: Sydney Melbourne or Brisbane
Employment Type: Permanent Internal Opportunity
Pay Band: Fixed Salary 6
Are you ready to drive operational excellence and strategic alignment in a dynamic digital marketing environment Were looking for a Planning & Operations Manager (DCM) to join our Brand & Customer Experience team and play a pivotal role in enabling high-performing marketing operations.
About the Role
As the Planning & Operations Manager youll lead the day-to-day operations of the Digital & Customer Marketing (DCM) team. Youll ensure campaigns are delivered on time and within budget optimise processes and align resources with strategic priorities. This role also leads marketing planning cycles performance visibility and cross-functional collaboration to ensure smooth execution and compliance with enterprise frameworks.
Key Responsibilities
Marketing Operations:
Develop and optimise workflows for marketing efficiency
Oversee budget tracking forecasting and reporting
Manage contract renewals and campaign governance
Coordinate across creative content media and analytics teams
Planning & Strategy Support:
Lead annual and quarterly planning aligned to business goals
Translate strategy into operational plans with KPIs
Monitor performance and share insights
Support resource allocation and continuous improvement
Manage commercial agreements and contract lifecycles
Collaboration & Leadership:
Partner with senior stakeholders to ensure transparency
Facilitate planning and review meetings
Mentor team members in project management best practices
Build strong relationships with vendors and partners
What Youll Bring
Bachelors degree in marketing Business or related field (masters preferred)
4 years experience in marketing operations project management or campaign planning
Strong understanding of digital marketing channels and campaign lifecycles
Experience with paid media analytics Martech and 1:1 communications
Proficiency in tools like Jira Confluence Salesforce and Google Analytics
Excellent stakeholder management and communication skills
Proven ability to manage budgets resources and performance tracking
Experience in fast-paced high-volume environments
Advertised: AUS Eastern Daylight Time Applications close: AUS Eastern Daylight Time
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Manager
Planning & Operations Manager (DCM)Job No: 677743 Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various Permanent Full Time Insurance Marketing & Communications Pay Band 6Planning & Operations Manager (DCM)Location: Sydney Melbourne or BrisbaneEmployment...
Planning & Operations Manager (DCM)
Job No: 677743
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Various
Permanent Full Time
Insurance Marketing & Communications
Pay Band 6
Planning & Operations Manager (DCM)
Location: Sydney Melbourne or Brisbane
Employment Type: Permanent Internal Opportunity
Pay Band: Fixed Salary 6
Are you ready to drive operational excellence and strategic alignment in a dynamic digital marketing environment Were looking for a Planning & Operations Manager (DCM) to join our Brand & Customer Experience team and play a pivotal role in enabling high-performing marketing operations.
About the Role
As the Planning & Operations Manager youll lead the day-to-day operations of the Digital & Customer Marketing (DCM) team. Youll ensure campaigns are delivered on time and within budget optimise processes and align resources with strategic priorities. This role also leads marketing planning cycles performance visibility and cross-functional collaboration to ensure smooth execution and compliance with enterprise frameworks.
Key Responsibilities
Marketing Operations:
Develop and optimise workflows for marketing efficiency
Oversee budget tracking forecasting and reporting
Manage contract renewals and campaign governance
Coordinate across creative content media and analytics teams
Planning & Strategy Support:
Lead annual and quarterly planning aligned to business goals
Translate strategy into operational plans with KPIs
Monitor performance and share insights
Support resource allocation and continuous improvement
Manage commercial agreements and contract lifecycles
Collaboration & Leadership:
Partner with senior stakeholders to ensure transparency
Facilitate planning and review meetings
Mentor team members in project management best practices
Build strong relationships with vendors and partners
What Youll Bring
Bachelors degree in marketing Business or related field (masters preferred)
4 years experience in marketing operations project management or campaign planning
Strong understanding of digital marketing channels and campaign lifecycles
Experience with paid media analytics Martech and 1:1 communications
Proficiency in tools like Jira Confluence Salesforce and Google Analytics
Excellent stakeholder management and communication skills
Proven ability to manage budgets resources and performance tracking
Experience in fast-paced high-volume environments
Advertised: AUS Eastern Daylight Time Applications close: AUS Eastern Daylight Time