Monitoring Analyst

The Monitoring Analyst plays a critical role in the continuous oversight and analysis of our organizations IT systems network infrastructure and/or security environments. This position is responsible for real-time monitoring incident identification escalation and performance reporting to ensure optimal system uptime data integrity and compliance with established protocols.

Responsibilities:

Real-Time Monitoring: Continuously monitor IT systems applications network infrastructure or security environments using specialized tools and dashboards.

Incident Detection & Response: Identify anomalies and potential threats; promptly escalate incidents according to established procedures.

Event Analysis: Investigate alerts assess severity and provide detailed analysis and recommendations for remediation.

Reporting: Generate and maintain accurate daily weekly and monthly reports on system performance incidents and trend analysis.

Collaboration: Work closely with IT Security and Operations teams to resolve issues and enhance monitoring strategies.

Documentation: Maintain comprehensive documentation for monitoring procedures incident response and system configurations.

Continuous Improvement: Recommend improvements to monitoring tools processes and response procedures.

Compliance: Ensure all monitoring activities adhere to company policies industry standards and regulatory requirements.

Qualifications:

Bachelors degree in Information Technology Computer Science Cyber security or related field; or equivalent experience.

1-2 years of experience in a monitoring IT operations or security operations role.

Familiarity with monitoring tools (e.g. Splunk SolarWinds Nagios Datadog SIEM platforms etc.).

Analytical and problem-solving skills with keen attention to detail.

Strong verbal and written communication skills.

Ability to work in a fast-paced 24/7 operational environment (may require shift work or on-call rotation).

Yearly Pay Rate:

$60000 - $85000 per year commensurate with experience and qualifications

Benefits:

Health dental and vision insurance

401(k) plan

Paid time off (PTO) and holidays

Flexible/remote work options

Tuition reimbursement and professional development opportunities

Employee Assistance Program (EAP)

Life and disability insurance

Wellness programs