To build foundational knowledge and practical insight into delivering banking services by shadowing experienced Universal Bankers and engaging in supervised learning. Observe how client needs are identified and addressed developing a strong understanding of account servicing processes product offerings compliance requirements and customer experience standards. Prepare for future independent client engagement by gaining skills and accreditations required.
Qualifications :
Minimum Qualification:
- NQF Level 5 (FAIS aligned)
Experience Required:
- Client Coverage
- Personal and Private Banking
- 1-2 years Basic customer understanding and product knowledge
- Sales and service experience
Additional Information :
Behavioural Competencies:
- Developing Expertise
- Developing Strategies
- Embracing Change
- Establishing Rapport
- Examining Information
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding ( Consumer Banking)
- Processing
- Product and Services Knowledge
Remote Work :
No
Employment Type :
Full-time
To build foundational knowledge and practical insight into delivering banking services by shadowing experienced Universal Bankers and engaging in supervised learning. Observe how client needs are identified and addressed developing a strong understanding of account servicing processes product offeri...
To build foundational knowledge and practical insight into delivering banking services by shadowing experienced Universal Bankers and engaging in supervised learning. Observe how client needs are identified and addressed developing a strong understanding of account servicing processes product offerings compliance requirements and customer experience standards. Prepare for future independent client engagement by gaining skills and accreditations required.
Qualifications :
Minimum Qualification:
- NQF Level 5 (FAIS aligned)
Experience Required:
- Client Coverage
- Personal and Private Banking
- 1-2 years Basic customer understanding and product knowledge
- Sales and service experience
Additional Information :
Behavioural Competencies:
- Developing Expertise
- Developing Strategies
- Embracing Change
- Establishing Rapport
- Examining Information
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding ( Consumer Banking)
- Processing
- Product and Services Knowledge
Remote Work :
No
Employment Type :
Full-time
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