Assistant Customer Service Engineer Tainan (1-year-temp)
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Job Location:
Tainan City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Company Overview
Group/Division
Job Description/Preferred Qualifications
- Perform preventative maintenance service in customer site
- Perform customer site troubleshooting to assist Customer Service Engineer
- Serve as customer contact on Technical and Service-related matter and escalate to CSE if needed.
- Provide service support on urgent case
- Be services front line for understanding customer issue and transferring them to the CSE/CSM.
- Responsible for daily data collection and basic recovery.
- Build positive relationship with customers and increase customer satisfaction by resolving sophisticated requests and issues.
- Develops and handles return materials authorization (RMA) processes for ensuring customer returns exchanges service and repairs are done with speed and accuracy and all client/customer service delivery issues are resolved.
- Responsible for new tool move in Tasks including un-crate/Tooling organizing/ Parts move in and out/ PIP 6S check
Minimum Qualifications
- BS degree in Mechanical Electrical/ Electro-optical Controlling Engineering or other Computer-science related fields.
- Good attitude on learning new technology and willing to take challenge.
- Must be a team player supporting & analytical skills and good working habits
- Must be willing to work in semiconductor clean room environment
- Good command of English and communication skill
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Key Skills
- EAM
- Electrical Controls
- Cyber Security
- Business Administration
- Corporate Marketing
About Company
Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger—and tinier—than the world has ever seen. Who are we? We research, develop, and manufacture t ... View more
