Process Operations Associate

This role is open to any US office with preference to candidates out of our 275 Grove Street Newton Auburndale MA 02466 USA office. 

We are seeking an enthusiastic detail oriented & operationally savvy Process Operations Associate to join the team. The ideal candidate is able to multi-task and stay organized while working on a variety of different projects within a fast-paced environment. This person will report to the Manager Process Operations and will assist teams across the organization to help with various campaign setup & operational support as required.

Essential Job Functions:

• Serve as project management support for a variety of marketing campaigns & projects 
• Perform operational needs with a focus on ensuring campaign fulfillment requirements are met. This includes daily tasks like; campaign set up across various platforms quality assurance checks daily queue monitoring etc. 
• Work closely with various internal teams to identify troubleshoot and resolve campaign issues
• Identify recommendations for process improvements & work with management to implement them
• Assist in creation & maintenance of best practices documentation updates and checklists to share with the team
• Provide general marketing operational support as needed

Qualifications :

Knowledge skills and abilities required:

• Bachelors degree or relevant equivalent experience 
• Strong attention to detail
• Excellent Microsoft Office skills particularly Excel
• Ability to multi-task and excellent time management and organizational skills
• Ability to prioritize and manage many simultaneous tasks and priorities with great efficiency
• Ability to work independently take initiative and be self-motivated
• Ability to adapt to changing priorities and deliver results in a fast-paced environment
• Experience with any of the following platforms: Qualtrics Zendesk Salesforce a plus

Additional Information :

TechTarget Inc. doing business as Informa TechTarget including its subsidiaries is an equal opportunity employer and complies with all applicable federal state and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees applicants or any other covered persons because of race color sex (including pregnancy) age national origin or ancestry ethnicity religion creed sexual orientation gender identity or expression status as a veteran and basis of disability or any other federal state or local protected class. This policy applies to all terms and conditions of employment including but not limited to hiring training promotion discipline compensation benefits and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and or in the advertised position please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.

Informa TechTarget complies with the Americans with Disabilities Act (ADA) as amended by the ADA Amendments Act and all applicable federal state or local law.

We believe that great things happen when people connect face-to-face. Thats why we work in-person with each other or with customers and partners three days a week or more. When youre not spending time together in one of our offices or other workplaces like at an Informa event you get the flexibility and support to work from home or remotely.

The salary for this role is $40000 - $45000 USD based on experience.

This posting will automatically expire 10/31/25

Our benefits include:

• Great community: a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active colleague groups and networks promoting a positive supportive and collaborative work environment
• Broader impact: take up to four days per year to volunteer with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years plus 10 national holidays a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits including a 401k match health vision and dental insurance parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance mental health first aiders free access to a wellness app and more
• Recognition for great work with global awards and kudos programs
• As an international company the chance to collaborate with teams around the world

Remote Work :

No

Employment Type :

Full-time