DescriptionJOB SUMMARY
Department: Food & Beverage
Reports To: General Manager
Location: Protea Hotel Fire & Ice! by Marriott Menlyn Pretoria
Job Summary:The Food and Beverage Manager is responsible for overseeing all F&B operations within the hotel ensuring the highest standards of service quality and guest satisfaction. This role involves strategic planning team leadership cost control and maintaining compliance with health and safety regulations.
Key Responsibilities:Operational Management:
- Oversee daily operations of all F&B outlets (restaurant bar room service banquets etc.).
- Ensure consistent delivery of exceptional guest service.
- Monitor and maintain quality standards in food preparation and presentation.
Financial Management:
- Develop and manage departmental budgets.
- Monitor food and beverage costs labor costs and profitability.
- Implement cost control measures and inventory management.
Team Leadership:
- Recruit train and supervise F&B staff.
- Conduct performance evaluations and provide coaching.
- Foster a positive and productive work environment.
Guest Experience:
- Handle guest complaints and feedback professionally.
- Ensure guest satisfaction through personalized service and attention to detail.
Compliance & Safety:
- Ensure compliance with health safety and hygiene regulations.
- Maintain proper licensing and certifications for food and alcohol service.
Strategic Planning:
- Develop and implement F&B strategies aligned with hotel goals.
- Plan and execute promotional events and seasonal menus.
- Collaborate with chefs and marketing teams to enhance offerings.
Qualifications:- Diploma or degree in Hospitality Management or related field.
- Minimum 35 years of experience in a similar role within a hotel or resort.
- Strong leadership communication and interpersonal skills.
- Excellent knowledge of food and beverage trends and operations.
- Proficiency in F&B management systems (e.g. Micros POS systems).
- Budgeting and financial acumen.
Key Competencies:- Guest-focused mindset
- Strong organizational and multitasking abilities
- Attention to detail
- Problem-solving and decision-making skills
- Ability to work under pressure and in a fast-paced environment
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
DescriptionJOB SUMMARYDepartment: Food & BeverageReports To: General ManagerLocation: Protea Hotel Fire & Ice! by Marriott Menlyn PretoriaJob Summary:The Food and Beverage Manager is responsible for overseeing all F&B operations within the hotel ensuring the highest standards of service quality and ...
DescriptionJOB SUMMARY
Department: Food & Beverage
Reports To: General Manager
Location: Protea Hotel Fire & Ice! by Marriott Menlyn Pretoria
Job Summary:The Food and Beverage Manager is responsible for overseeing all F&B operations within the hotel ensuring the highest standards of service quality and guest satisfaction. This role involves strategic planning team leadership cost control and maintaining compliance with health and safety regulations.
Key Responsibilities:Operational Management:
- Oversee daily operations of all F&B outlets (restaurant bar room service banquets etc.).
- Ensure consistent delivery of exceptional guest service.
- Monitor and maintain quality standards in food preparation and presentation.
Financial Management:
- Develop and manage departmental budgets.
- Monitor food and beverage costs labor costs and profitability.
- Implement cost control measures and inventory management.
Team Leadership:
- Recruit train and supervise F&B staff.
- Conduct performance evaluations and provide coaching.
- Foster a positive and productive work environment.
Guest Experience:
- Handle guest complaints and feedback professionally.
- Ensure guest satisfaction through personalized service and attention to detail.
Compliance & Safety:
- Ensure compliance with health safety and hygiene regulations.
- Maintain proper licensing and certifications for food and alcohol service.
Strategic Planning:
- Develop and implement F&B strategies aligned with hotel goals.
- Plan and execute promotional events and seasonal menus.
- Collaborate with chefs and marketing teams to enhance offerings.
Qualifications:- Diploma or degree in Hospitality Management or related field.
- Minimum 35 years of experience in a similar role within a hotel or resort.
- Strong leadership communication and interpersonal skills.
- Excellent knowledge of food and beverage trends and operations.
- Proficiency in F&B management systems (e.g. Micros POS systems).
- Budgeting and financial acumen.
Key Competencies:- Guest-focused mindset
- Strong organizational and multitasking abilities
- Attention to detail
- Problem-solving and decision-making skills
- Ability to work under pressure and in a fast-paced environment
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
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