Department

Job Posting Title

Job Description

Job Posting Title

Coordinator of Fan Experience & Special Projects Office of Athletics

Job Description

Provides direct oversight and supervision in all ticket office operations including ticket sales ticket operations marketing promotions tailgate sales and logistics general parking and administrative duties. This role is responsible for ticket sales community outreach box office management marketing for upcoming competitions and special events and leading various special projects and events as assigned by the Director of Athletics or their designee.

Minimum Qualifications:

Bachelors degree in marketing business or entrepreneurship or four years of relevant experience lieu of degree.

Preferred Qualifications:

• Attention to detail

• Outstanding written and oral communication skills

• Basic office and computer skills and the ability to learn new software programs.

• Demonstrate understanding of college athletics.

• High level of organization and attention to details.

• Solution oriented and creative approach to projects.
  

Responsibilities:

• Serve as the primary ticket operations manager.
• Manage and implement all marketing and promotional plans for all sports. Includes a strong focus on ideation and execution of digital marketing campaigns for increased revenue generation.
• Assist in marketing promotion gameday operations and game presentation.
• Support fan experience elements for sports such as but not limited to: ticketing tailgating open houses spring games pep rallies etc.
• Create strategies build relationships and implement fan experiences to positively differentiate live home events from watching television.
• Enhance fan engagement and increase attendance at sports specifically through student youth family and community outreach efforts.
• Develop and implement creative innovative and impactful ideas for fueling the intensity of interest in Tiger Athletics.
• General oversight of graduate assistant(s) student workers and academic interns to ensure expectations and success measures are implemented and achieved.
• Sport oversite as assigned.
• Serve as the liaison to campus and student organizations and develop creative and innovative strategies for deepening student engagement with athletics.
• Manage build and maintain post-season ticketed event platforms as necessary.
• Manages all box office operations including but not limited to game day ticket staffing reconciliation inventory etc.
• Prepare daily deposits (as needed) for backup of Assistant AD for Business Operations.
• Manage complimentary ticket requests (Pass Gates) through TeamWorks for student-athletes coaches and staff in-game operations included.
• Develop and implement a comprehensive group ticket sales strategy.
• Participate in revenue-generating initiatives including but not limited to campaigns for the sale of season tickets tailgate spots game day suite sales Tiger Club memberships
• Lead special projects as assigned by the Director of Athletics or their designee including Hall of Fame Day of Giving Activities End of the Year S-A Celebration Chi Alpha Sigma Recognition Awards etc.
• Other related duties as assigned.

Community of Hays

FHSU is located in Hays a vibrant college town of approximately 20000 located halfway between Kansas City and Denver on Interstate 70. Hays is the regional center for education health care professional services shopping culture and recreation for the western half of Kansas. The community boasts excellent recreational programs and facilities including the comprehensive Center for Health Improvement Hays Aquatic Park Smoky Hill Country Club Hays Municipal Golf Course and extensive walking running and biking trails. Hays is within 45 minutes of two large lakes that offer great opportunities for boating fishing and camping. The Hays Municipal Airport provides connecting service to Denver with several flights daily. The Hays community is home to excellent Pre-K and K-12 public and private schools. With over 60 restaurants major retail outlets a low unemployment rate and very short commute times the city provides a safe welcoming low-cost high-quality living environment for the residents who call Hays America home.

Notice of Non-discrimination Fort Hays State University is an Equal Opportunity Employer and does not discriminate on the basis of gender race religion national origin color age marital status sexual orientation genetic information disability or veteran status.

Background Check: Final candidate will have consented to and successfully completed a criminal background check.

Notice to KPERS retirees applying for a position: Recent legislation changes working-after-retirement rules for both you and your employer if you go back to work for a KPERS employer. Please contact your KPERS representative or for further information on how this might affect you.