Senior Manager Scrum Master

The Strategy & Planning team is focused on strategy formulation and prioritization strategic and operational planning program management and vendor management efforts while building next-gen Total Cost of Ownership capabilities.

The Agile Scrum Master Manager role reports to the Sr Manager Agile / Ways of Working COE PMO.

As a Scrum Master Manager at McDonalds you will be responsible for the daily operations of an agile squad facilitating the work of the squad and scrum ceremonies and ensuring the team is fully functional and productive. You will help the squad self-organize focus on outcomes and get work to a finished state. The Scrum Master is an Agile expert and helps the team and the organization at large understand what Scrum/Agile is and creates an environment that fosters high performing teams.

Accountabilities & Responsibilities

•  People Leadership for junior-level Scrum Masters to support their growth in Agile practices and career development.
•  Ensure Scrum ceremonies (e.g. stand ups sprint planning sprint retrospectives etc.) are executed properly driving team to develop and deploy faster.
•  Champion Agile CoE standards and processes within the team being a front-line change agent.
•  Support Agile Coach in educating the team executing Agile best practices promoting self-organization and driving toward high-functioning teams.
•  Eliminates blockers and external interferences to development progress.
•  Helps Product Manager maintain the product backlog and holds team accountable to defining stories at the right level.
•  Supports Product Manager in defining Definition of Done (DoD) for the product.
•  Reports to the Product Manager and owns reporting and communication of scrum progress.
•  Participates in scrum of scrums with other teams as needed.
•  Addresses issues with their process and holds the squad to quality.
•  Captures key squad metrics and supports team improvement.
•  Maintains and cleans up JIRA in alignment with best practices.

Qualifications :

•  5 years experience in mentoring and guiding Agile teams.
•  5 years people leadership experience.
•  Deep understanding of the Scrum framework with a demonstrated history of mentoring high performing teams.
•  Deep understanding Agile software delivery the path to production and other operational aspects.
•  Experience with Agile toolsets (e.g. Jira Confluence etc.)
•  Exceptional communications and stakeholder management skills and strong Emotional Intelligence to read verbal and nonverbal cues in others so you can communicate effectively and cultivate healthy working relationships.
•  Possess one or more Scrum certifications (CSM PSM)
•  Willingness and ability to live the McDonalds values every day: Serve Inclusion Integrity Community and Family.

Preferred Qualifications

•  Significant work experience playing an active role in Agile transformations.
•  Demonstrated experience of coaching organization on Agile best practices
•  Proficiency in change management techniques to facilitate cultural and organizational shifts.
•  Previous experience in leading or contributing to an Agile Center of Excellence.
•  Knowledge across several Agile frameworks including Lean Agile-Scrum Kanban Scaled Agile Framework (SAFe) Extreme Programing (XP).
•  Experience working in a Quick Service Restaurant (QSR) industry.

Additional Information :

Benefits eligible: This position offers health and welfare benefits a 401(k) plan adoption assistance program educational assistance program flexible ways of working and time off policies (including sick leave parental leave and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process please contact . Reasonable accommodations will be determined on a case-by-case basis.

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy (including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding) race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Remote Work :

No

Employment Type :

Full-time