Customer Service Advisor Gosport Borough Council

Gosport - UK

Yearly Salary: £ 25583 - 25989

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Job Title: Customer Service Advisor (12 Month Temporary Contract)

Hours: 21 Hours per week over 3 days

Salary: 25583 - 25989 per annum pro rata.

Location: Town Hall Gosport

Join Our Customer Services Team

We are seeking a motivated individual to join our small friendly Customer Services team. This role is responsible for delivering a high standard of front-line services across our main reception cashiers counter contact centre and post room.

As the first point of contact for our customersboth in person and over the phoneyou will play a key role in ensuring a positive and professional experience for all.

You should have experience working with the public and possess basic computer skills to input and retrieve information accurately while handling customer enquiries. Full training will be provided on our switchboard and customer service IT systems.

If you are interested in this opportunity please refer to the attached job profile for further details about the role and the qualities we are seeking in the ideal candidate.

How to apply

To make sure your application is above the rest please review the job profileand how to applyto ensure your application matches the requirements of the role. Please ensure you fully read and follow the guidance so you can demonstrate how you meet the criteria under who is the person on the job profile.

PLEASE DO NOT JUST SUBMIT A CV.

Please ensure you refer to the how to apply document when you complete your application as there is information in there that you need to include and evidence in your application for this role.This is really important or you are likely not to be short listed.

Application form

Email your submission to;

Application Closing Date: Monday 27^th October 2025

Interviews Date: Friday 7^th November 2025

All applicants will be advised once shortlisting has been completed.

Required Experience:

Unclear Seniority

DescriptionJob Title: Customer Service Advisor (12 Month Temporary Contract)Hours: 21 Hours per week over 3 daysSalary: 25583 - 25989 per annum pro rata.Location: Town Hall GosportJoin Our Customer Services TeamWe are seeking a motivated individual to join our small friendly Customer Services tea...