Program Manager Client Success (Marketing & Incentives)
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Job Location:
Irving, TX - USA
Monthly Salary:
$ 80000 - 115000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Program Manager Client Success (Marketing & Incentives)
Were seeking a polished detail-oriented Program Manager to support enterprise-level marketing incentive programs for Fortune 500 clients. This hybrid position (onsite Tue-Thur) requires a mix of technical aptitude client relationship management and analytical strength.
Youll act as the main point of contact between internal technical teams and client stakeholders ensuring each incentive program operates flawlessly and aligns with client strategy. This isnot a sales role but rather a strategic client support position that drives program accuracy client satisfaction and measurable results.
Key Responsibilities
- Serve as the primary liaison between clients and internal technical and operations teams ensuring successful execution of marketing and incentive programs.
- Translate client requirements into actionable plans for developers analysts and creative teams.
- Manage multiple concurrent projects timelines and deliverables to ensure accuracy and on-time delivery.
- Use advanced Excel and data analysis tools to manage validate and report on incentive program performance.
- Partner with senior leadership to identify process improvements and enhance program scalability.
- Conduct regular client reviews ensuring all program components align with evolving business goals.
- Maintain detailed program documentation budgets and performance summaries.
Requirements
- Bachelors degree in Marketing Business Communications or a related field preferred.
- 4 years of experience in channel marketing incentives loyalty or marketing technology environments.
- Strong Excel proficiency (pivot tables v-lookups formulas and large dataset analysis).
- Experience collaborating directly with engineers or technical teamscomfortable discussing software functionality and data logic.
- Excellent organizational and interpersonal skills with a passion for building trusted client relationships.
- A self-starter with a can-do attitudeable to thrive in a fast-paced client-focused environment.
- Polished professional and relationship-driven.
- Naturally curious and technically fluentyou enjoy understanding how things work behind the scenes.
- Comfortable interfacing with executives engineers and marketing leaders alike.
Compensation & Benefits
- Competitive salary plus a discretionary bonus.
- Hybrid work schedule (onsite TuesdayThursday in Irving TX; remote Monday & Friday)
- Medical Dental and Vision Insurance (multiple plan options including PPO and HSA)
- Company-paid Life Insurance Short-Term and Long-Term Disability
- 401(k) Retirement Plan with Employer Match
- Generous Paid Time Off
- 10 Paid Holidays
- Paid Parental Leave
- Wellness Programs including gym reimbursement and mental health resources
- Professional Development Support and continuing education opportunities
We look forward to your application!
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
TGG is a leading provider of outsourced accounting and business advisory services for small to mid-size businesses across industries.
