VP, Revenue Cycle

Chattanooga, TN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo we know they will be the difference!

O.N.E Purpose:

Customer Obsession:Consistently provide exceptional experiences for our clients patients and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas:Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence:Execute at a high level by demonstrating our Best in KLAS Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

I. Job Summary

By embodying our core purpose of customer obsession new ideas and driving innovation and delivering excellence you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

The Vice President of Revenue Cycle is responsible for day to day client operations and the planning development and implementation of policies objectives and initiatives for respective clients. This position reviews and implements systematic approaches to maximize revenue and cash flow to ensure results are consistently delivered. This position is also responsible for providing leadership management and development of the Ensemble operations team. The position is responsible through influence and direction to meet client performance expectations. This position is required to communicate organizational values and positive leadership to all associates within the organization.

II. Job Competencies

Leadership Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results.

Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers.

Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement.

Leading Teams - Inspires and sustains team unity and engagement by developing motivating and guiding the team to achieve results together through productive relationships and work.

Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others attention (appropriate impactful and clear).

Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output reduced waste and exceptional results.

III. Essential Job Functions

Customer Obsession: Consistently provide exceptional experiences for our clients patients and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our Best in KLAS Ensemble Difference Principles and consistently delivering outstanding results.

Oversight of Operations including but not limited to: Client facing Presentation of Key Performance Indicators Direct oversight to improve operational performance in both the client setting and the centralized environments. Provide overall direction for successful completion of projects.

Responsible for management of Revenue Cycle On-Site Directors and Assistant Vice Presidents of Revenue Cycle in the client site Direct authority of all leadership involved in revenue cycle operations that are physically located onsite at client. This includes but is not limited to: Performance evaluation Skill set enhancement Accountability to KPIs

Develop/adhere to specific objectives and performance standards as defined by client and by Corporate CRM in each area of responsibility

Coordinate with client management on process initiatives such as AR aging denial management and self-pay collections / patient experience improvement.

Assist client management in understanding back-office metrics tools and reports. Facilitate the monthly onsite meeting to review the MOR. Monitor AR aging and identify process issues/improvements in areas such as billing collections overall vendor performance collection agency and payment compliance

Monitor bad debt and identify process issues/improvements in areas such as registration upfront collections Medicaid eligibility HIM and Case Management

Participates drives organizes sales opportunities and client deliverables surrounding revenue cycle.

Monitor cash flow to ensure achievement of client goals as well as closely manage to SLA requirements

Provide weekly and monthly reports as requested by client

Review performance to ensure timeliness accuracy compliance and standards fulfillment as defined in EHP Service Level Agreements

Inform Ensemble and client leadership of any significant issues in the Patient Access and Back Office areas (e.g. Pre-registration delays pre-authorization backlogs cash posting backlogs cash delays etc.) and monitor progress to resolution

Proactively plan for succession in key positions and lead the planning for coverage when vacancies occur (utilize float pools where applicable) to eliminate negative impact to facilities experiencing vacancies. Participate in candidate identification and consideration when filling open positions. Lead the process for onboarding new leadership at assigned locations

Perform staff reviews and prepare performance documents for direct reports

Participate in monthly client conference calls; provide updates on rotational basis and highlight key challenges and/or successes to share best practices across Ensemble and clients. Attend calls to obtain latest information on corporate initiatives and provide appropriate updates back to Ensemble

This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Associates may be required to perform other job related duties as required by their supervisor subject to reasonable accommodation.

IV. Employment Qualifications

Legally Required License / Certification (Ex: MD RN LPN etc.) ONE CERTIFICATION PER FIELD

Ensemble Required License / Certification (Ex: CRCR) ONE CERTIFICATION PER FIELD

CRCR

Or other approved job relevant certification.

Desired Work Experience

Job ExperiencePeople Leadership Experience

7 to 10 Years

5 to 10 Years

Desired Education

Education LevelPreferred Area of Study

Bachelors Degree or Equivalent Experience

Other Preferred Knowledge Skills and Abilities

Exhibits strong strategic analytical project management communication and team leadership skills.

Willingness to learn new technology tools and procedures to address short term and long challenges.

Ability to build and maintain relationships with key internal and external stakeholders.

Participates in the organizations continuing reassessment of its growth and operational efficiencies.

Communicates effectively while presenting complex information to technical and non-technical audiences.

Demonstrates the ability to maintain standards of confidentiality.

Understanding of organization context and be able to identify and engage relevant stakeholders to remove barriers.

Join an award-winning company

Five-time winner of Best in KLAS

Black Book Researchs Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Groups RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

Innovation
Work-Life Flexibility
Leadership
Purpose Values

Bottom line we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

Associate Benefits We offer a comprehensive benefits package designed to support the physical emotional and financial health of you and your family including healthcare time off retirement and well-being programs.
Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first last and always. Our culture is rooted in collaboration growth and innovation.
Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race color sex sexual orientation gender gender identity religion national origin age disability military or veteran status genetic information or any other basis protected by applicable federal state or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process please contact .

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the roles range.

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Required Experience:

Exec

Thank you for considering a career at Ensemble Health Partners!Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a co...

Thank you for considering a career at Ensemble Health Partners!

O.N.E Purpose:

Customer Obsession:Consistently provide exceptional experiences for our clients patients and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas:Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence:Execute at a high level by demonstrating our Best in KLAS Ensemble Difference Principles and consistently delivering outstanding results.