Operations Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
THE ROLE
- The Operations Manager will focus on enhancing the efficiency effectiveness and overall performance of Lumis & customer experience
- Identify operational risks and develop strategies to mitigate them
- Drive design and implement improvement initiatives across operational teams
- Build and deliver change management plans to determine success of initiatives
- Coordinate cross-functional teams to ensure that improvement initiatives are executed effectively
- Conduct process mapping maintenance and analysis to support improvement initiatives
- Operational system innovation and improvements
- Manage a small Quality Assurance Team
Qualifications :
THIS PERSON IS SOMEONE WITH
- Solid Operations Manager Experience
- Analytical and problem-solving skills with strong time & resource management
- Project & Change Management experience
- Strong communication skills
- Proven history of successful collaboration and stakeholder management to deliver change
- Strong understanding of CRM telephony automation & reporting tools
- Experience in process improvement & risk mitigation
- Self motivation and drive to continuously improve
- Experience in fintech and/or lending is highly favourable
Additional Information :
PERKS & BENEFITS
Wellbeing: Free counselling seasonal activities Wellbeing Allowance wellness room flu shots
Work Life: Home Workspace Allowance Purchased Leave Parental Leave Parental Flex Leave Lumi Life Leave for challenging events breastfeeding/expressing space
Social & Food: Monthly lunches regular celebrations stocked kitchen beer & kombucha on tap board games ping pong rooftop BBQs
Rewards & Recognition: Competitive pay referral bonuses shout-out recognitions
Community Support: Paid volunteer leave diversity celebrations company volunteer days
Career & Growth: Advancement opportunities higher education sponsorship hackathon
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
WHO IS LUMI?We’re a leading Fintech small business lender fuelling growth by making finance more accessible.We deliver fast & flexible funding designed to meet the unique needs of Australian businesses. With over $1.5 billion funded since 2018 and backing for 15,000+ small businesses, ... View more
