Business Analyst Production Support Wealth & Front

We are seeking a detail-oriented and analytical Business Analyst for Production Support in our Wealth & Front Asset Management Systems (AMS) team in Berlin Germany. This role is crucial in ensuring the smooth operation of our wealth and asset management platforms across Europe.

• Analyze and resolve production issues related to wealth and asset management systems
• Collaborate with development teams to implement system enhancements and bug fixes
• Monitor system performance and identify areas for improvement
• Develop and maintain documentation for processes procedures and system configurations
• Conduct root cause analysis for recurring issues and propose long-term solutions
• Liaise between business users and IT teams to ensure effective communication of requirements and solutions
• Participate in change management processes including impact assessments and user acceptance testing
• Provide timely updates to stakeholders on issue resolution progress and system status
• Assist in the development and execution of disaster recovery and business continuity plans
• Stay updated on industry trends and regulatory changes affecting wealth and asset management systems in Europe

Qualifications :

• Strong analytical and problem-solving skills with attention to detail
• Proven experience in production support or similar IT operations role preferably in the financial services industry
• In-depth knowledge of wealth management and asset management systems
• Solid understanding of financial markets products and European regulatory environment
• Excellent communication skills both written and verbal with the ability to explain technical concepts to non-technical stakeholders
• Proficiency in data analysis tools and SQL
• Experience with ITIL framework and best practices
• Ability to work efficiently in a fast-paced high-pressure environment
• Fluency in English; additional European languages are a plus
• Bachelors degree in Business Finance Computer Science or related field preferred
• Experience with specific wealth management or asset management platforms is highly desirable
• Knowledge of Agile/Scrum methodology
• ITIL certification is a plus

Additional Information :

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices.

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self.

We hire compensate and promote regardless of origin age gender identity sexual orientation or any other fantastic traits that make us all unique we have done our best to write this advert in an inclusive and neutral way.

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies and any unsolicited candidate submissions will be exempt from any payment expectations. 

Remote Work :

No

Employment Type :

Full-time