Administrative Assistant

• Overtime Opportunities
• 401(k)
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

• Answer phones provide exceptional customer service and maintain a detailed call log
• Coordinate schedules to optimize work efficiency and balanced job scheduling
• Manage the Work-in-Progress (WIP) Board to keep staff updated on daily schedules and job statuses
• Complete First Notice of Loss (FNOL) documentation accurately
• Complete estimates within 3 days of completion of job
• Prepare job paperwork for Crew/Estimators and ensure timely conversion of estimates
• Oversee job file documentation communications and subcontractor activities
• Filing and photo transfer daily for jobs
• Maintain compliance with National Accounts Program Agreement (NAPA) and Third-Party Programs
• Manage franchise-specific compliance documentation and track fixed assets
• Bill customers for services process payments and manage accounts receivable
• Handle daily bookkeeping prepare financial reports and manage petty cash
• Maintain an organized file system and company calendar/schedule
• Manage outgoing/incoming mail email and faxes as well as review and route Bulletins
• Ensure proper on-hand delivery of office and general supplies
• Maintain open communication with the General Manager regarding issues concerns and needs
• Perform other job duties as assigned

• High school diploma or equivalent required
• Proven experience in administrative roles preferably in a fast-paced office environment
• Familiarity with basic accounting principles bookkeeping and financial reporting
• Proficiency in computer applications and ability to adapt to new software applications
• Excellent communication organizational and multitasking skills
• Attention to detail and problem-solving skills

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.