Servicer Desk Analyst
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Ever felt like the unsung hero of the tech world The one who quietly sweeps up broken logins spills of corrupted files and the occasional printer tantrum Our client is looking for a Service Desk Analyst whos ready to roll up their sleeves and mop up the messdigitally speaking.
This is your chance to be the IT Janitorthe first responder the fixer the one who keeps the tech floors squeaky clean and the systems humming.
This is your chance to be the IT Janitorthe first responder the fixer the one who keeps the tech floors squeaky clean and the systems humming.
Your Daily Cleanup Includes:
Scrubbing through tickets and incidents like a pro (ITIL-style)
Wiping down desktops laptops mobile devices and peripherals
Unclogging network bottlenecks and flushing out software bugs
Sanitizing user accounts (AD Microsoft 365) and permissions
Dusting off enterprise apps (MS Office Teams Outlook VPN)
Polishing up new hire setupsimaging configuring deploying
Keeping the IT asset inventory spotless and up to date
Documenting fixes and procedures so others dont make the same mess
Providing desk-side support with a smile and a metaphorical mop
Tools in Your Janitor Cart:
Windows 10/11 Microsoft 365 Active Directory
Ticketing systems (you know how to sweep through queues)
Remote support tools (TeamViewer AnyDesk)
VoIP & video conferencing (Zoom Teams Rooms)
ITIL know-how (Incident Request Change)
Endpoint security basics
Strong troubleshooting across hardware software & networks
Why Youll Shine Here:
Youll be the go-to for keeping IT spotless
Work on head office projects and support remote teams
Flexibility for on-call rotations and critical rollouts
A team that values professionalism confidentiality and a clean tech environment
Ready to clean up the chaos
Contact Seth Hickley at emailprotected or call
Quote Ref: CTI005851.
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Required Experience:
IC
Key Skills
- Editorial
- English
- Communication
- Dos
- Journalism
About Company
Communicate Recruitment is Specialist recruitment company with a specialisation in Finance, IT and Engineering recruitment. Our aim is to partner with you and introduce you to great careers and exceptional candidates.
