Restaurant Launch & Operations Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Key Responsibilities
1. Recruitment & Team Development
Lead the recruitment and onboarding of all restaurant staff including the Head Chef Senior Manager and front- and back-of-house teams.
Collaborate with the Head Chef on menu planning kitchen layout and equipment needs.
Oversee supplier sourcing and contract negotiations for food beverages and operational materials.
Build a high-performing team through structured training and mentorship.
Prepare the Senior Manager to assume full operational leadership after the launch.
2. Kitchen Design & Operational Setup
Supervise kitchen design and layout to ensure optimal functionality and workflow.
Coordinate procurement of equipment furnishings and décor with vendors and suppliers.
Develop and implement Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs).
Establish the restaurants organizational structure including job descriptions an employee handbook and operational policies.
Conduct competitor SWOT analyses to refine market positioning and identify growth opportunities.
3. Training & Service Excellence
Design and facilitate a structured training program combining theory and hands-on practice.
Theory modules: customer service standards food and beverage knowledge restaurant etiquette and leadership skills.
Practical modules: service simulations and real-life operational role plays post-setup.
Foster a culture of teamwork professionalism and continuous improvement across all levels.
4. Marketing & Brand Development
Partner with internal or external marketing teams to plan and execute promotional campaigns.
Collaborate with media outlets and influencers to generate excitement and brand awareness.
Contribute to the restaurants brand identity customer engagement strategy and community relations efforts.
5. Pre-Opening & Launch Execution
Coordinate all pre-opening activities including setup menu testing and final staff evaluations.
Identify and address operational gaps before launch.
Lead the execution of the Grand Opening Event ensuring a seamless guest experience.
Oversee service delivery and operational performance during the initial launch phase.
6. Post-Opening Support & Transition
Monitor operations post-launch to ensure consistency and service excellence.
Mentor the Senior Manager and team to sustain performance and uphold standards.
Analyze menu performance and operational data to enhance efficiency and profitability.
Provide ongoing strategic recommendations for continuous improvement.
Requirements
Bachelors degree in Hospitality Management Business Administration or a related field.
812 years of experience in hospitality or restaurant management including proven pre-opening experience.
Strong background in recruitment training and operational setup.
Deep understanding of F&B operations cost control and guest service.
Exceptional leadership communication and problem-solving abilities.
Experience managing vendor partnerships and marketing collaborations.
Adaptable with cross-cultural awareness in fast-paced environments.
Company Industry
IT Services and IT Consulting
Key Skills
- Restaurant Experience
- Labor Cost Analysis
- Hospitality Experience
- Cost Management
- Assistant Manager Experience
- Management Experience
- Profit & Loss
- Computer Literacy
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
