Leave of Absence Analyst, Data & Analytics
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Job Location:
Cleveland, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The individual is primarily responsible for providing support within the LOA scope for United States employees managers HR Business Partners (HRBPs) Employee Relations (ER) Teams and the third-party vendor. Specifically the incumbent will help drive efficiency and accuracy within all of the end-to-end leave processes including but not limited to reporting on key metrics and auditing LOA data flow from the vendor into our timekeeping payroll and HRIT systems.
Because this role involves access to confidential financial information the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.
Responsibilities
CORE RESPONSIBILITIES AND TASKS
STREAMLINE & STANDARDIZE ADMINISTRATIVE OPERATIONS:
Build and maintain LOA COE weekly monthly quarterly and annual dashboards by compiling data and reporting trends and issues to leadership appropriately
Thoroughly review and understand existing end-to-end leave processes and provide recommendations for standardization and improvements utilizing technology and automation to minimize manual work and reduce processing times
- Support system implementations and upgrades to streamline administrative tasks
Ensure Service Level Agreements (SLAs) created by leadership are being met or exceeded
Ensure Standard Operating Procedures (SOPs) are created centralized reviewed and updated on a consistent basis
BUILD & CULTIVATE FUNCTIONAL PARTNERSHIPS:
Provide influential consultation services to HRBPs ER teams and vendors on a variety of data-related topics within the LOA and Accommodation Services scope
Engage and collaborate with internal partner teams (Benefits Workers Compensation (WC) Legal Payroll etc.) resulting in effective and consistent processes and reporting
Engage in regular meetings with WC and LOA COE teams to develop a dashboard to review trends in data
SEEK OUT CONTINUOUS IMPROVEMENT OPPORTUNITIES:
Analyze leave accommodation and payroll data to identify suggest and implement opportunities for process improvements and efficiency gains not only within the LOA and Accommodation Services activities but also to improve the accuracy of the vendors data and information flow
Collect and compile data and metrics from a variety of sources including payroll timekeeping vendor reports and prepare dashboards and reporting to present to leadership
PROVIDE EXCEPTIONAL CUSTOMER SERVICE:
Create a work environment where customer service and efficiency are key focus areas
Provide guidance and empathetic support to employees managers and HRBPs navigating leave and accommodation challenges while also assessing risk resolving issues and escalating complex cases to leadership as appropriate
Vet out suggestions from customers with the team and vendor partners
Implement best practices to enhance the employee experience through their leave and / or accommodation requests
FOSTER INTERNAL CROSS-TRAINING & USER EDUCATION:
- Facilitate team training to current staff on existing and new tools and processes to help team utilize effectively
Participate in ongoing LOA COE team meetings and team development opportunities to review escalated topics and share best practices
- Educate various audiences (HRBPs employees managers timekeepers etc.) on key metrics and opportunities to reduce absenteeism or increase the return-to-work (RTW) timeframe
Qualifications
POSITION REQUIREMENTS
FORMAL EDUCATION:
Required:
- Bachelors Degree
Preferred:
- Bachelors Degree with a concentration in Human Resource Management Finance Accounting or Management Information Systems.
- HR Certification (SHRM-CP or PHR or higher)
- Certified Leave Management Specialist (CLMS) Certification
KNOWLEDGE & EXPERIENCE:
Required:
- 2 years of experience in an analyst role
- 1 year experience with high volume complex data management (Consolidating analyzing and interpreting large amounts of data into digestible concepts)
- Must be legally authorized to work in the United States without company sponsorship
Preferred:
- Experience in Leave of Absence or Disability Management with demonstrated knowledge of federal and state leave disability and accommodation laws and Sherwin-Williams (SW) leave policies and practices
- Experience working and communicating cross-functionally across the organization
- Experience managing multiple ongoing projects from ideation to implementation using customer feedback
TECHNICAL/SKILL REQUIREMENTS:
Required:
- Must be knowledgeable in computer systems (Microsoft Suite Outlook Teams Excel Word PowerPoint PowerApps / PowerAutomate etc.)
- Exceptional attention to detail and accuracy in reporting and communications
- Ability to function in a high-paced environment
- Strong problem-solving skills
- Adaptability to change
- Desire to continuously improve processes and systems
Preferred:
- Knowledge of Oracle Cloud Dayforce and Kronos/UKG Pro ServiceNow
- Report building and prior experience creating and conducting audits with large amounts of data
Required Experience:
IC
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purp ... View more
