Danish Speaking Junior Customer Support
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
- Respond to customer inquiries via phone email and chat in a timely and professional manner.
- Assist customers with product-related questions order processing and technical support.
- Provide solutions by troubleshooting and identifying customer needs.
- Maintain accurate records of customer interactions in the system.
- Collaborate with other departments to resolve customer issues efficiently.
- Stay updated with company products and services to offer accurate information.
Requirements:
- Native Danish speaker with advanced English proficiency.
- Excellent communication and interpersonal skills both written and spoken.
- User-friendly PC skills including Office 365 CRM databases and other internal platforms.
- Problem-solving and solution-driven mentality.
- Positive and motivated mindset to tackle challenging customer issues.
- Goal-oriented work approach.
- Open-minded to changing priorities and business processes.
- Affinity with accommodation platforms.
- Experience within customer service or contact center environments is valued.
- Benefits:
- Feel Good program: Spanish lessons quizzes with prizes and free group activities such as running beach volleyball roller skating and more.
- Free private health insurance upon getting a permanent contract.
- Flexible remuneration options for nursery school and transport after the probation period.
- Multicultural and international working environment.
- Modern office spaces well connected by public transport and close to Glories shopping mall (Westfield).
- Free coffee every day and free fruit once a week.
- Be part of an exciting industry-leading department with opportunities for career growth.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
