Duty Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Anticipate guest needs and handle guest inquiries in a helpful and attentive manner.
- To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Minor Hotel properties.
- Oversee the service and attitude with which our guest service is being delivered and ensure it meets the highest standard of Minor Hotels at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- Proactive and innovative suggesting alternatives that meet guest needs in enjoying their Minor Hotel experience.
- Develop a close and harmonious working relationship with all hotel departments.
- Conduct daily shift briefings/meetings and pass on all information to team-members.
Qualifications :
Qualifications
Degree in Hospitality Management or similar
- Work experience in Middle East in a 4-5 star hotels
- Work experience in supervisory roles in Front Office
- Excellent command of English language (both Oral and Written).
- Arabic language will be an advantage
- Knowledge of the OPERA Cloud system
- Highly organized career and result oriented with the ability to be flexible with hours days off assignment and additional duties.
- Must be able to work well under pressure in a fast paced and constantly changing environment.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
