Technical Co-Ordinator Commercial Port Elizabeth

Port Elizabeth - South Africa

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overall Purpose of the Job:

Ensure effective completion of all administration duties pertaining to the area.

Minimum qualifications and experience:

Grade 12 or equivalent
Excellent verbal and written communication
Minimum of 2 years admin background
Computer literate MS Office
Experience with Listener advantageous

Main duties & Responsibilities:

Incumbent has to collect quotes for allocated area.
Check that quotes are on Listener.
Assign quotes to a technician.
Prioritize calls to optimize travelling time for technicians.
Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
Assist sales in booking technicians
Voiding of Aged jobs and giving pipeline figures of installations
Assisting JHB in sending job cards
BNS and insurance reports
Scheduling installations for East London sales
Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)
Follow up on Top 20 Low Bat and Overactive list
Resolve all queries related to scheduling immediately and escalate complications.
Assist technicians loading of radios and putting on test
EHS Assistance
Technical assistance to clients
Follow up on all jobs with forward for scheduling the same day.
Ensure department runs efficiently by assisting to relieve in the absence of a team member.
Order Issue and Control Stock / Stock Warehouse responsibilities assist with stock take
Assist in Technical invoicing
Distribution of service and installation stock to Technicians.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date please regard your application as unsuccessful.

Required Experience:

Overall Purpose of the Job:Ensure effective completion of all administration duties pertaining to the area.Minimum qualifications and experience:Grade 12 or equivalentExcellent verbal and written communicationMinimum of 2 years admin backgroundComputer literate MS OfficeExperience with Listener ad...