Business Operation Analyst

Kuala Lumpur - Malaysia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Own end-to-end coordination of sales channel initiatives ensuring timelines stakeholders and deliverables are aligned.
Proactively identify recurring issues faced by the sales team (e.g. lead quality CRM inefficiencies reporting gaps) and develop actionable solutions.
Analyze sales performance channel metrics and customer behavior to generate insights that drive decisions. Create dashboards/reports to track KPIs.
Serve as the liaison between Sales and Product/Dev teams translating business needs into clear technical requirements and tracking implementation progress.
Document and refine sales workflows ensuring scalability and efficiency as the company grows.
Present findings and recommendations clearly to sales leaders and technical teams adapting messaging to audience needs.

Qualifications :

Possess 2 years experience in business operations sales operations or analytical role (startup or SaaS experience a plus).
Proficiency in data analysis tools (e.g. Excel Google Sheets SQL or BI tools like Looker/Tableau). Experience turning raw data into actionable insights.
Basic coding/scripting knowledge (e.g. Python JavaScript or SQL) to troubleshoot or automate simple tasks. Familiarity with APIs or CRM systems (e.g. Salesforce HubSpot) is a bonus.
Exceptional verbal/written skillsable to simplify complex issues for non-technical audiences and advocate for sales needs with developers.
Calm under pressure highly detail-oriented and proactive in anticipating problems. Thrives in collaborative fast-paced environments.

Additional Information :

EPF SOCSO EIS and PCB.
Casual dress code 5 working days only.
Easy to walk to the office (5-10 minute walk from KLCC LRT Conlay MRT Bukit Bintang MRT & Raja Chulan Monorail).
Weekly performance bonus
Monthly attendance bonus.
Monthly personal development training (product market leadership strategy).
Grab e-wallet benefits.
Panel clinic coverage.
Yearly optical/dental subsidy.
Yearly sports education subsidy.
Annual leave.
Annual team building activity.
Annual bonus.
Life insurance.

Remote Work :

Employment Type :

Full-time

Own end-to-end coordination of sales channel initiatives ensuring timelines stakeholders and deliverables are aligned.Proactively identify recurring issues faced by the sales team (e.g. lead quality CRM inefficiencies reporting gaps) and develop actionable solutions.Analyze sales performance channel...

Own end-to-end coordination of sales channel initiatives ensuring timelines stakeholders and deliverables are aligned.
Proactively identify recurring issues faced by the sales team (e.g. lead quality CRM inefficiencies reporting gaps) and develop actionable solutions.
Analyze sales performance channel metrics and customer behavior to generate insights that drive decisions. Create dashboards/reports to track KPIs.
Serve as the liaison between Sales and Product/Dev teams translating business needs into clear technical requirements and tracking implementation progress.
Document and refine sales workflows ensuring scalability and efficiency as the company grows.
Present findings and recommendations clearly to sales leaders and technical teams adapting messaging to audience needs.

Qualifications :

Possess 2 years experience in business operations sales operations or analytical role (startup or SaaS experience a plus).
Proficiency in data analysis tools (e.g. Excel Google Sheets SQL or BI tools like Looker/Tableau). Experience turning raw data into actionable insights.
Basic coding/scripting knowledge (e.g. Python JavaScript or SQL) to troubleshoot or automate simple tasks. Familiarity with APIs or CRM systems (e.g. Salesforce HubSpot) is a bonus.
Exceptional verbal/written skillsable to simplify complex issues for non-technical audiences and advocate for sales needs with developers.
Calm under pressure highly detail-oriented and proactive in anticipating problems. Thrives in collaborative fast-paced environments.

Additional Information :

EPF SOCSO EIS and PCB.
Casual dress code 5 working days only.
Easy to walk to the office (5-10 minute walk from KLCC LRT Conlay MRT Bukit Bintang MRT & Raja Chulan Monorail).
Weekly performance bonus
Monthly attendance bonus.
Monthly personal development training (product market leadership strategy).
Grab e-wallet benefits.
Panel clinic coverage.
Yearly optical/dental subsidy.
Yearly sports education subsidy.
Annual leave.
Annual team building activity.
Annual bonus.
Life insurance.

Remote Work :

Employment Type :

Full-time

Key Skills

Corrosion Inspection
Commerce
Customer Support
Facility Management
AC Maintenance
Asic

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About Company

A Job Thing

Ajobthing is a successful start-up that aims to deliver products that solve recruitment problems using cutting edge software, the world wide web, mobile and innovative marketing. We are result-oriented and welcome fail-fast mentality, ever willing to try out fresh ideas. When others ... View more

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