Contact Center Customer Service Representative
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Job Location:
New York City, NY - USA
Yearly Salary:
$ 43680 - 43680
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Green Clean Services
About Green Clean Services
Green Clean Services is a trusted cleaning and maintenance company headquartered in Euless Texas. Our mission is to deliver exceptional service and create lasting client relationships built on trust reliability and quality. As we grow were expanding our remote customer support team to continue providing excellent communication and care to our customers across the region.
Job Summary
Were seeking a Full-Time Remote Contact Center Customer Service Representative to support our clients through inbound calls emails and chat. Youll help schedule services resolve customer inquiries and ensure every interaction reflects our companys commitment to professionalism and care.
If you have strong communication skills enjoy helping people and want to work remotely for a reliable company this role is for you.
Pay and Schedule
$21.00 per hour (paid bi-weekly)
$43680 yearly
Full-time remote position
Flexible schedule (MondayFriday; occasional weekend availability)
Equipment and training provided
Key Responsibilities
Handle inbound and outbound customer communications (phone email chat)
Schedule cleaning and maintenance appointments using internal systems
Provide accurate information about services pricing and company policies
Manage and update customer records with accuracy
Resolve customer concerns with professionalism and empathy
Collaborate with field teams to ensure timely and accurate service delivery
Meet performance goals for response time quality and customer satisfaction
Requirements
Previous customer service call center or administrative experience preferred
Strong written and verbal communication skills
Comfortable using CRM systems email platforms and scheduling tools
Quiet distraction-free home workspace with reliable internet connection
Dependable organized and self-motivated
High school diploma or equivalent required; college coursework a plus
Must be authorized to work in the U.S. and reside in Texas (preferred)
Benefits
Hourly pay at $21/hour or $43680 yearly
Paid virtual training
Performance-based bonuses
Flexible schedule
Paid time off (PTO) after eligibility period
Career advancement opportunities
Supportive team-oriented remote environment
Work Location:
Remote
Equal Opportunity Employer
Green Clean Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Bilingual (English/Spanish) applicants are encouraged to apply.
Required Skills:
Previous customer service call center or administrative experience preferred Strong written and verbal communication skills Comfortable using CRM systems email platforms and scheduling tools Quiet distraction-free home workspace with reliable internet connection Dependable organized and self-motivated High school diploma or equivalent required; college coursework a plus Must be authorized to work in the U.S. and reside in Texas (preferred)
Required Education:
High school diploma or equivalent required
Company Industry
IT Services and IT Consulting
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
