Senior Executive eCommerce

Job Summary:

Responsible for DKSHs E-Commerce activity in Malaysia for our Consumer Goods Business Units. Working alongside a team of dedicated digital talent. Plays the role of key account management & strategic planning data analytics business & relationship development. Bringing many of the worlds favorite brands to all key E-Commerce platforms and continually deliver the best online shopping experience to consumer.

Job Responsibilities:

Strategic Planning & Analytics

Plans and assists in the merchandising and promotion campaigns for online channel

Manages promotional mechanism (bundles set creation discount promotion with e-commerce players)

Manage stock fulfilment rate with e-retailers and clients

Promotion price maintenance on SAP for all e-retailers/e-marketplaces & clients

Assist in developing business plan and marketing and operational plan

Ensure sales target achievement

Build brand together with clients

Monitor and evaluate outcome of implementation

Monitor sales performance vs approved A&P budget

Execute trade claims recovery from clients within the contractual terms and responsible for A&P

Accurate price maintenance in accordance to contractual terms

Minimize unnecessary cost & risk which impact P&L

Robust in research and analysis of new online opportunities

Regularly analyze trade returns and develop action plans to drive down returns or errors in delivery Assist in financial reconciliation supervision (accounts receivable and accounts payable)

Business reviews and Post sales reporting.

Business Development

New channel expansion & terms negotiations

Building strong business relationships with client and stakeholders within the team departments and business unit.

General Tasks

Communicate / interact the online business plan to all operational departments and business units

Assist in expansion of E-Commerce business opportunities in mobile/ social commerce and cross-border trade

Any other ad-hoc tasks and duties as assigned by the superior

Job Requirements:

• Bachelors degree Business or Economics or any relevance
• Minimum 3-4 years experience in a similar role at an e-commerce platform brand or distributor Prior experience in a company known for eCommerce or online fulfilment operations related to the logistics industry is an added advantage
• Digital savvy with knowledge of E-Commerce business models operations technology
• Experience managing E-Commerce channels
• Strong commercial and negotiation skills
• Management consultancy experience is a plus
• Plus point if familiar with using SAP
• Good finance and account knowledge and hands-on experience on business process design process architecture and process levels
• Consumer-first mindset team-player
• Strong passion in E-Commerce and business acumen
• Ability to multi-task and possess excellent communication skills
• Entrepreneurial mindset that is driven flexible and willing to learn
• Deliver on deadlines with agility and adaptability
• Positive attitude and have a change agent mentality
• Good level of computer literacy
• Demonstrate ability to work independently and in teams at all levels within DKSH and with external parties
• Strong critical thinking and problem-solving skills