Senior Director,  Enterprise Observability and Technology Resiliency & Recoverability

Position Summary

We are seeking a dynamic and visionarySenior Directorto lead the global strategy and execution ofEnterprise Observability and Technology Resiliency & Recoverabilityacross Marriotts global technology landscape. This leader will drive architecture implementation and continuous improvement of mission-critical platforms spanning cloud-native environments hybrid workloads and global operations. The ideal candidate brings deep technical expertise proven leadership and an unwavering focus on operational excellence.

This is ahands-on engineering leadership roleideal for someone who:

Navigates ambiguity with clarity and confidence

Thrives on solving complex technical problems

Partners across matrixed organizations to build rapport & scalable solutions

Leads by example balancing strategic oversight with sleeves-rolled-up execution

Translates deep technical knowledge into impactful business-aligned decisions

Champions transformation in environments with limited resources

We are looking for a technical architect / engineer that can create technology solutions and lead technology teams not a people manager of tech engineers.

Key Responsibilities

Strategic & Technical Leadership

Define and execute a comprehensive vision for observability infrastructure resiliency and disaster recovery at enterprise scale

Lead engineering and architecture functions for cross-functional teams across observability and resiliency domains

Design and champion enterprise-wide standards tooling and frameworks to improve visibility prevent outages and ensure recoverability

Architect and operationalize observability solutions across AWS Azure Alibaba and hybrid cloud workloads

Team & Culture Leadership

Lead mentor and grow two high-performing technical teams across specialized domains

Foster a culture ofaccountability innovation and engineering craftsmanship

Guide performance reviews team growth plans and recruitment strategies to scale expertise

Empower team autonomy while ensuring enterprise alignment across engineering initiatives

Program Execution & Delivery

Act as Technical Product Owner and Program Manager for critical observability and DR initiatives

Drive cloud migration and virtualization strategiesincluding alternative hypervisor adoption (OLVM)within enterprise constraints

Advance pilot deployments into sustainable resilient platforms with repeatable success patterns

Maintain effective partnerships across Finance Legal TBM and Continent teams to advocate for technical feasibility

Domain Expertise

Observability

Design and scale enterprise observability strategy including logging metrics tracing and alerting across hundreds of workloads

Lead implementation of platforms likeDynatrace Grail Splunk Cloud Cribl ThousandEyes and more

Define observability baselines and SLIs/SLOs to support distributed service health monitoring

Enable data ingestion and visualization at scale collaborating with SREs to foster proactive remediation

Resiliency & Recoverability

Implement robust cloud-native strategies for workload resiliency and recoverability

Evolve DR posture from compliance-driven tomission-critical readiness

Lead DR drills risk assessments and response automation for continuous preparedness

Enable infrastructure and application recoverability for distributed and mission-critical systems

Candidate Profile

Required Qualifications

Bachelors degree in Computer Science Engineering or related field

10 yearsin technical leadership engineering and operations

Deep experience in:

Multi-cloud observability and logging infrastructure (AWS Azure Alibaba)

Modern DR strategies with automated failover/failback architecture

SRE and DevOps principles monitoring frameworks and root cause diagnostics

Proven ability to navigate financial and organizational constraints to deliver impactful results

Exceptional communication skills with the ability to influence technical and executive audiences

Preferred

Hands-on experience with Dynatrace Grail and integration platforms such as Harness ServiceNow and BigPanda

Background in digital transformation consulting or enterprise modernization

Agile or Kanban delivery expertise in global fast-paced environments