Operations Executive

Bengaluru - India

Monthly Salary: INR 800000 - 800000

Posted on: 30+ days ago

Vacancies: 15 Vacancies

Job Summary

The Operations Executive will be responsible for supporting the daily operations of the company ensuring that all processes are running smoothly and efficiently. This role requires a proactive individual who can assist in coordinating various functions and contribute to operational excellence.

Salary: INR 800000 / year

Responsibilities

Ensure Hub opening & closing is done as per operational standards and requirements.
Supervise the Sorters who receive the shipments.
Planning as per available resources and allocating shipment for bike and van deliveries.
Ensure all team members are trained and are aware of operational standards.
Sorting shipment as per defined routes.
Create the Runsheet/Pickup sheet and assign daily work to WMs.
Prepare Reports; Check and revert on mails.
Execute ERP Transaction.
Prepare and share Day End reports.
Collection of cash accounting and reconciliation with ERP.
Participate in delivering the shipment/pickup as per operational requirement to the customer when required.
Take ownership of the team assigned to him in terms of motivation control attrition handle grievance grooming zero customer escalations training coaching as per OKR.
Adhering & supporting the organization into seamless adoption of new policies & processes.
Track undelivered shipment in ERP and call customers to identify reasons for non-delivery.
Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan.
Provide support to the Wish Masters enroute and take necessary actions.
Ensure unexplained Zero stock variance at the hubs on a daily basis.
Achievement of Key Performance Indicators of TL as per companys goal.