Technology Owner

• The Technology Owner is accountable for the strategy of one or more Products or Services. This role will drive product strategies and technology architecture and lead technology research evaluation and build efforts in support of product strategies.
• Accountable for setting & driving the strategy of one or more Products or Services including the development and maintenance of the buy hold sell status of each (EOL/EOS).
• Product development to create products with new or different characteristics that offer new or additional benefits to the customer.
• Drive the product strategies
• Lead the design of services ensuring they meet LoB requirements and make use of standard product components.
• Lead the translation of cross LoB requirements and demand into product strategies.
• Develop and maintain the necessary entries for their domain within the service catalogue documenting the key criteria for each service such as pricing availability service levels and inclusions/exclusions.
• Lead technology research evaluation and build efforts in support of product strategies
• Drive & Support the technology Products & Services architecture
• Lead engineers in developing and managing technical design and configuration into the implementation of product strategies
• Drive a maintenance plan for all products to ensure version and patch levels are maintained to defined standards
• Accountable for the development and maintenance of a reference architecture and multiyear roadmap for each service
• Work with all relevant service delivery organizations across the firm to ensure services are implementable and supportable.
• Ensure robust procedures are developed for both leveraging efficiencies wherever possible 

Qualifications :

Type of Qualification: First Degree/CCNA/CCNP/CCIE
Field of Study: Business Commerce

Experience Required
Operations Solutions Management
1-2 years
Experience in a networking role as it relates to Data Centre Technology.
 

Additional Information :

Technical Competencies:

• Risk Management by identifying analysing assessing controlling and avoiding minimization or elimination of unacceptable risks of all IT Infrastructure products and services
• Ensure all Products and Services offered are compliant with firm-wide audit & control and architecture principles & guidelines
• Ensure all Products and Services are engineered with the necessary resiliency to meet LoB business continuity requirements.
• Ensure this is tested and validated on a regular basis
• Ensure that all risks associated with all IT Infrastructure Products and Services are documented and attended to within the required time period to mitigate these risk to the organisation
• Maintain oversight of operational performance for all services ensuring they perform to defined SLAs and driving strategies for improvements where required

Remote Work :

No

Employment Type :

Full-time