Medical Virtual Assistant

Cagayan De Oro - Philippines

Monthly Salary: PHP 45000 - 45000

Experience Required: 1-3years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Key Responsibilities:

Patient Intake & Triage

Manage inbound patient referrals through BrightTree and partner systems
Accurately enter and verify demographic and insurance information
Apply clinical triage protocols based on CPAP/CCM compliance metrics
Assign patients to appropriate clinical personnel based on decision trees

Medical Data & System Management

Reconcile patient information between EMR systems and internal platforms
Upload daily compliance reports and maintain accurate logs
Ensure HIPAA-compliant data handling and documentation

Reporting & Documentation

Maintain clear structured and real-time documentation of all transactions
Contribute to internal SOPs and process documentation (Playbook)
Provide support in developing efficient workflows and compliance tracking

Operational Workflow Execution

Process 5080 patient referrals per day ensuring speed and accuracy
Manage tasks across multiple systems and tools
Communicate effectively with internal teams for issue resolution or clarification

Required Qualifications:

2 years experience as a Medical Virtual Assistant or in a clinical admin role
Strong command of Microsoft Excel and Google Sheets
Experience with high-volume data entry and triage workflows
Excellent written English and attention to detail
Highly organized and capable of self-management in a remote setting

Requirements

Preferred Qualifications:

Experience in sleep therapy CPAP/DME workflows
Background in medical office or clinical operations (non-licensed acceptable)
Exposure to insurance verification and intake tools
Experience using CRMs or medical workflow platforms
Familiarity with EMR systems (e.g. BrightTree or similar platforms)

Key Competencies:

Exceptional attention to detail and data accuracy
Proficient in Microsoft Excel and capable of generating and interpreting reports
Strong organizational and multitasking skills to manage high-volume workflows
Fast learner with excellent tech adaptability across multiple platforms and systems
Independent and process-driven work ethic with a strong sense of accountability
Comfortable working remotely with minimal supervision in a collaborative team environment

Benefits

Employee Benefits

Health and Wellness: Comprehensive HMO coverage for you and your dependents.
Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.
Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.
Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.
Government Benefits: Full support for required government benefits.

Supplemental Pay Types

13th Month Salary: A festive bonus to celebrate the years hard work.
Overtime Pay: Compensation for your extra effort and time.
Night Differential: Additional pay for working late hours or shifts.
Incentives: Performance-based incentives to reward your contributions and achievements

Required Skills:

Qualifications & Skills Extremely organized and detail-oriented thrives in structured environments Process-driven comfortable following and improving SOPs Fluent in Excel (Pivot Tables VLOOKUP formulas filtering etc.) At least 23 years of experience in operations admin or systems support Strong written communication skills; clear and professional documentation is key Familiar with QuickBooks Google Workspace and CRM/project tools like (preferred) Background in healthcare billing or BPO is a plus but not required Comfortable working independently while collaborating with U.S.-based leadership

Required Education:

This is a remote position.Key Responsibilities: Patient Intake & Triage Manage inbound patient referrals through BrightTree and partner systems Accurately enter and verify demographic and insurance information Apply clinical triage protocols based on CPAP/CCM compliance metrics Assign patients...