EVS Supervisor

Kings Mountain, NC - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Details

Catawba Two Kings Casino - Kings Mountain NC

Full Time

Any

Description

If you are anEnrolledCatawba Citizenand need help with resume writing and interview prep this is available. Please contact:

Job Summary:

The EVS Supervisor is responsible for maintaining the highest level of cleanliness and presentation for the property. Promote and maintain the utmost integrity and the highest caliber guest service to all patrons/team members. Assist department Manager and Assistant Manager with staff development and training programs of EVS Attendants under the direction of the Manager and Assistant Manager to ensure cleaning standards maintenance standards and set up standards regulations. Enforce safety protocols conduct inspections and coordinate with other departments to maintain a welcome and sanitary environment for both guests and staff. Assign EVS personnel to their job duties answers radios calls update Team Members work history as needed and complete shift pass down/schedules. Comply with all company policies.

Responsibilities:

Supervise and schedule EVS Attendants to ensure consistent cleanliness in all public areas including gaming floors restrooms restaurants hotel areas (if applicable) offices and back-of-house spaces.
Monitor staff performance provide coaching and feedback and assist in performance evaluations.
Assist in managing administrative duties to include payroll edits attendance scheduling and conducting interviews as needed.
Conduct regular walk-throughs and inspections to ensure compliance with cleanliness standards sanitation procedures and safety regulations.
Train new employees and provide ongoing education on cleaning techniques chemical safety equipment usage and guest service.
Respond promptly to guest requests special cleaning needs or emergencies (e.g. spills biohazards inclement weather).
Maintain and monitor supply inventory order necessary cleaning materials and equipment.
Ensure compliance with OSHA guidelines company policies and state/local health codes.
Complete daily checklist from assigned inspection zones record and report any maintenance deficiencies to the engineering team.
Enthusiastically supports actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
Communicate facility information on events and compliance guidelines by conducting preshift meetings daily.
Preform other duties as assigned

Qualifications

Qualifications:

High School Diploma or GED equivalent is required
One year of supervisory experience and/or in a similar casino resort environment required.
One year of supervisory experience in the hospitality industry required.
Requires basic knowledge or environmental services floor/carpet care knowledge and understanding of all equipment
Must be able to obtain and maintain a valid Catawba Gaming License.
Must be at least twenty-one (21) years of age.

Knowledge Skills & Abilities:

Ability to follow verbal and written instructions.
Ability to communicate both verbally and in writing.
Ability to work an alternate schedule as needed.
Ability to make sound decisions immediately without supervision.
Ability to multi-task and work well in a fast paced team-oriented environment.
Perception and awareness of individual needs and the ability to handle all situations calmly and professionally.
Ability to work in a loud fast-paced environment with varying lighting and air quality (may occasionally be exposed to second-hand cigarette smoke).
Exposure to cleaning chemicals and potential contact with biohazards (with proper PPE) Proficiency of computer software includes Outlook Microsoft360 Word Excel PowerPoint.
Proficiency of office equipment: Telephone copier scanner etc.

Physical Requirements

While performing the duties of this position the employee is regularly required to reach with hands and arms; bend to open/use lower drawers or cabinetry; to talk hear and see. The employee is required to stand; walk; climb or balance; stoop kneel crouch bend twist or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Nothing in this job description restricts the managements right to assign or reassign duties and responsibilities on this job at any time.

Revised 10.05.22 Catawba Indian Nation exercises INDIAN PREFERENCE Native American Indian preference shall apply to this position pursuant to the Indian Self-determination and Education Assistance Act (24 U.S.C. 450 et seq.) 25 CFR 271.44 and other relevant laws (title 25 U.S. code Section 472 & 473)

Required Experience:

Manager

Job Details Catawba Two Kings Casino - Kings Mountain NC Full Time AnyDescription If you are anEnrolledCatawba Citizenand need help with resume writing and interview prep this is available. Please contact:Job Summary: The EVS Supervisor is responsible for maintaining the highest level of cleanliness...