Junior Salesforce CRM Developer

Indianapolis, IN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

GENERAL PURPOSE AND SCOPE OF THE POSITION:
Under the direction of the Assistant Vice President of CRM Operations the Junior Salesforce Developer supports the Colleges Salesforce platform by assisting with development tasks configuration and routine system maintenance. This role offers the opportunity to develop technical skills while contributing to projects aligned with the vision mission and priorities of the College.

This is an entry-level position ideal for individuals looking to begin or grow their career in Salesforce development within a supportive collaborative environment.

MAJOR RESPONSIBILITIES:

Assist with the development and configuration of features within the Colleges multi-org Salesforce CRM environment which utilizes Education Data Architecture (EDA) and Sales Cloud.
Complete assigned development tasks such as user account setup page layouts workflows validation rules and basic automation.
Collaborate with the CRM Team to troubleshoot issues document solutions and implement enhancements.
Provides technical evaluation and completion of new development requests and potential road map technical evaluations.
Continue to learn and apply Salesforce development best practices (coding standards security considerations scalability) under the guidance of senior team members.
Participate in code reviews and testing efforts to ensure high-quality deployments.
Assist in maintaining integrations and data feeds between Salesforce and other systems.
Contribute to building basic Lightning Web Components (LWCs) Visualforce pages and simple Apex classes or triggers with mentorship and oversight.
Maintain clear documentation of code configuration changes and processes

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA) other applicable regulatory requirements and professional standards.

SUPERVISION RECEIVED:AVP of CRM Operations

SUPERVISION GIVEN: None

EDUCATION AND EXPERIENCE:

Coursework internship experience or hands-on projects related to Salesforce CRM development or a related technical field required.
Salesforce Platform Developer I certification or active pursuit is required.
Familiarity with Salesforce CRM platform (Lightning experience preferred).
Basic understanding of Apex Visualforce HTML CSS and JavaScript is desired.
Understanding of DevOps Release Management. Experience with Copado preferred.
Exposure to Agile/Scrum or project delivery methodologies is a plus.
Must demonstrate the ability to meet deadlines handle and prioritize requests with a positive attitude.
Strong problem-solving analytical and organizational skills
Excellent verbal and written communication skills; willingness to learn from feedback.
Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

NOTE: This is a hybrid position that will require some time worked from the physical campus work location in Indianapolis compliance with the Colleges Out of State Workers Policy only candidates who will reside in and work from the states of Indiana Illinois Kentucky Michigan and Ohio will be considered for this position.

Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Required Experience:

Junior IC

MAJOR RESPONSIBILITIES:

Assist with the development and configuration of features within the Colleges multi-org Salesforce CRM environment which utilizes Education Data Architecture (EDA) and Sales Cloud.
Complete assigned development tasks such as user account setup page layouts workflows validation rules and basic automation.
Collaborate with the CRM Team to troubleshoot issues document solutions and implement enhancements.
Provides technical evaluation and completion of new development requests and potential road map technical evaluations.
Continue to learn and apply Salesforce development best practices (coding standards security considerations scalability) under the guidance of senior team members.
Participate in code reviews and testing efforts to ensure high-quality deployments.
Assist in maintaining integrations and data feeds between Salesforce and other systems.
Contribute to building basic Lightning Web Components (LWCs) Visualforce pages and simple Apex classes or triggers with mentorship and oversight.
Maintain clear documentation of code configuration changes and processes

SUPERVISION RECEIVED:AVP of CRM Operations

SUPERVISION GIVEN: None

EDUCATION AND EXPERIENCE:

Coursework internship experience or hands-on projects related to Salesforce CRM development or a related technical field required.
Salesforce Platform Developer I certification or active pursuit is required.
Familiarity with Salesforce CRM platform (Lightning experience preferred).
Basic understanding of Apex Visualforce HTML CSS and JavaScript is desired.
Understanding of DevOps Release Management. Experience with Copado preferred.
Exposure to Agile/Scrum or project delivery methodologies is a plus.
Must demonstrate the ability to meet deadlines handle and prioritize requests with a positive attitude.
Strong problem-solving analytical and organizational skills
Excellent verbal and written communication skills; willingness to learn from feedback.
Must demonstrate the ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.