Cashier Casino Cage

This position requires individual to be able to work the specific positions of:  front window fill bank marker bank Dispatch Cage on a rotational basis.  To insure that transaction are done correctly and to safeguard the Westgate assets.  To provide friendly and accurate service.  To be able to operate all equipment in order to obtain information needed to provide management and customers with accurate information.

Role and Responsibilities: (Includes but is not limited to the following)

• Respond to guest inquiries. Provide guest satisfaction through assistance direction and information.
• To provide and obtain accurate information by following Westgate procedures and guidelines in order to service all/any parties concerned in a courteous and professional manner.  Failure to do so may result in negative feeling towards the hotel.
• Assist cashiers and other departments in completing transactions correctly.
• Adjust to new situations and personnel and implements policies by instructing the correct manner in which to conduct transactions.  Schedule discipline counsel and document when applicable.
• To verify and accurately complete transactions making sure checks are completed correctly and that the right amount of markers chips and cash is given or received.

Qualifications :

Performance Requirements: (Knowledge skills and abilities)

• To verify and accurately complete transactions making sure checks are completed correctly and that the right amount of markers chips and cash is given or received.
• Respond to guest inquiries. Provide guest satisfaction through assistance direction and information within hotel guidelines.
• To provide and obtain accurate information using a variety of sources in order to service our customers and other departments in a courteous and professional manner.
• Communicate with customers to determine the nature of transaction in order to accomplish satisfaction to all parties concerned. Ability to read write speak and understand the English language in order to complete job requirements and communicate with other employees.
• Ability to read write speak and understand the English language clearly to ascertain and document important information to follow written and/or verbal instructions and to provide clear direction/guidance.  Ability to relate to all levels of management employees and guests in verbal/written form.
• Ability to organize/prioritize work meet deadlines work with minimal supervision and multiple interruptions exercise judgment and adapt instructions/directions from one assignment to another.
• Respond to guest inquiries.  Provide guest satisfaction through assistance direction and information within hotel guidelines.
• Ability to remain alert throughout the duration of shift and remain calm during emergency situations.
• Ability to access and input information using a moderately complex computer system.
• Ability to grasp bend lift and/or carry or otherwise move racks of chips weighing a maximum of 40 lbs. on a continuous schedule.
• Ability to maintain attendance in conformance with standards.
• Ability to maintain a neat clean and well-groomed appearance.

Additional Information :

Experience Requirements

At least one year of casino and cash handling experience

Education Requirements

High school diploma or GED Equivalent

Why Westgate

• Comprehensive health benefits medical dental and vision
• Paid Time Off (PTO) vacation sick and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life Disability Accident Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Remote Work :

No

Employment Type :

Full-time