Arizona Department of EducationThe Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents. |
| Job Location: |
Health and Nutrition Services Division
Phoenix Location
| Posting Details: |
| Job Summary: |
This position is on the Food Acquisition and Nutrition Systems team which is responsible for elevating the quality of menus and serving strategies used by Child Nutrition Programs (CNPs) in Arizona. This team supports program operators through a technical assistance platform related to food service operations management and ensures operators have equitable access to serve nutritious foods. This team collects and analyzes metrics on CNP operations in Arizona to ensure all work and efforts are directed by data-driven decisions.
Rare in-state travel may be required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
| Job Duties: |
Provide customer service for CNP operators participating the United States Department of Agriculture (USDA) Foods in Schools program in the form of program guidance technical assistance and regulatory compliance information
Convey formal correspondence to program operators in a clear and concise manner
Provide technical assistance for entities that participate in the USDA Foods in Schools program and manage user access to all applicable federal and state web-based systems per agency procedures
Assist Director of Food Acquisitions and Nutrition Systems to collect organize and archive electronic data
Schedule internal and external meetings and provide report summaries
Completes special projects as directed and related to accurate record keeping data tracking and contact with customers in a timely manner
Attend staff meetings special project meetings and state provided training sessions
Coordinate and collaborate with other teams on special projects on an as needed basis
Monitor the general phone line and email inbox and response to all calls/emails or forward to the appropriate person as necessary in a timely manner
| Knowledge Skills & Abilities (KSAs): |
Knowledge in:
Federal regulations state laws and policies pertaining to all Child Nutrition Programs
National and local legislative and health and nutrition program issues
Federal state and local procurement laws and regulations
Awareness of Arizona food systems and supply chain
Applicants must have an Associates degree and 1years of customer service experience
Skills in:
Effective written and oral communication
Organization
Time Management
Intermediate skills in Microsoft Outlook Word Excel and PowerPoint
Basic skills in SharePoint
Ability to:
Research review and draw interpretations from public laws and rules
Establish and maintain interpersonal relationships
Think critically and make objective determinations
Interpret and implement rules and regulations
Manage multiple projects and tasks
Work well in a team and across disciplines
Operate general office equipment
| Selective Preference(s): |
Preference will be given to those applicants:
With a Bachelors degree
With experience with Microsoft Access
| Pre-Employment Requirements: |
Offers are contingent upon successful completion of all background and reference checks required documents and if applicable a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
| Benefits: |
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical dental life and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
Ten paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Sick time accrued at 3.70 hours bi-weekly
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Deferred compensation plan
Wellness plans
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
| Retirement: |
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment subject to waiting period. On or shortly after your first day of employment you will be provided with enrollment instructions and effective date.
| Contact Us: |
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling or emailing Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Required Experience:
IC
The Arizona Department of Revenue is consistently striving towards recruiting individuals who are committed to providing quality services to the citizens of Arizona and are passionate about creating solutions to the ever-evolving decisions faced within state government.