Manager, Client Experience Healthcare

Los Angeles, CA - USA

Monthly Salary: $ 82000 - 92000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

What You Will Be Doing:

Our team is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts. As a Manager you will be responsible for developing and executing strategic integrated communications programs supporting overall strategy and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills.

In addition you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs including FDA approvals as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications including social/digital earned media data and regulatory milestones and unbranded disease awareness programming. Additionally the ideal candidate will have a specific interest or experience in patient and healthcare professional influencer and/or celebrity campaigns.

Other responsibilities include but are not limited to:

Manage account team implementation of agreed-upon programs ensuring quality standards are met and desired results are delivered on-budget
Lead project management ensuring all activities are moving forward and are within deadlines
Coordinate among interdisciplinary team of research scientific communications creative digital and media strategists
Develop a range of external and media materials including press releases Q&As key message documents pitches media monitoring flags social media content etc.
Manage client status reports including materials trackers media trackers and website analytics trackers.
Manage event and activation logistics in a variety of settings
Set and meet campaign measurement and evaluation criteria in partnership with analytics
Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
Assist in financial management for clients including development of invoices and activity reports

What We Are Looking For:

Experience working on multi-disciplinary (holistic) healthcare communication initiatives ideally including disease education campaigns and product launches
Familiarity with data and regulatory milestone communications
Fluency and/or familiarity with earned digital and social media
Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
Strong budgeting and financial management skills
Experience with clients and accounts that are measurement and evaluation driven
Experience mentoring junior team members
Strong presentation skills poise and professionalism

Basic Qualifications

At least 4 years experience in public relations at an agency or corporate in-house (healthcare experience required)
The ability to manage multiple projects at various stages simultaneously
Be a self-starter who works well within a highly collaborative multi-disciplinary team
BA or BS in Public Relations Communications or in a related field

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

Medical
Dental
Vision
401k (with employer match)
Tuition Reimbursement
Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health mind body and soul
MyDays Flexible holiday schedules
Short-Term Disability
Paid Employee Family Leave
Family Building Benefit

California Salary range: $82000 - $92000

Where an employee or prospective employee is paid within this range will depend on among other factors actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employees/applicants background pertinent experience and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race color religion gender age ethnic or national origin protected veteran status physical or mental disability sexual orientation gender identity marital status or citizenship status.

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Required Experience:

Manager

What You Will Be Doing:Our team is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts. As a Manager you will be responsible for developing and executing strategic integrated commu...