TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation information technology and services
Position: Architect II - Enterprise Solutions
Job Type: Temporary Assignment
- Client is looking for an experienced Salesforce FSL Consultant to join our team.
- This role is perfect for a professional who excels at collaborating with business stakeholders to define requirements and then translating those into high-level technical designs that guide our development team. While your primary focus will be on solution design and functional analysis you should possess a strong technical acumen including the ability to get hands-on with Apex/LWC if specific needs arise or to better understand a technical challenge.
- Youll play a critical role in optimizing our existing Salesforce landscape.
- Your ability to bridge the gap between business needs and technical solutions will be key to our success.
Key Responsibilities:
- Business Requirement Analysis: Lead discovery sessions and workshops with business stakeholders to deeply understand current processes identify pain points and define comprehensive business and functional requirements.
- Solution Design & Architecture: Design robust scalable and efficient Salesforce solutions leveraging a combination of declarative features and identifying areas that require custom development (Apex LWC).
- High-Level Technical Blueprinting: Prepare high-level technical solution designs and architectural blueprints outlining how requirements will be met specifying integration points and guiding the development team.
- Functional & Technical Bridge: Act as the primary liaison between the business team and the Salesforce development team ensuring clear communication and alignment throughout the project lifecycle.
- Hands-on Capability (as needed): While not a primary development role be capable of getting hands-on with Salesforce configuration Apex or LWC to prototype solutions assist with complex troubleshooting or understand technical nuances when required.
- Service Cloud Specialization: Provide expert guidance and solutions within our highly customized Salesforce Service Cloud environment understanding its complexities and proposing improvements.
- Quality Assurance & UAT Support: Collaborate with QA teams assist in developing test cases and support User Acceptance Testing (UAT) to ensure solutions meet all specified requirements and quality standards.
- Documentation: Create clear concise and comprehensive documentation for business requirements functional specifications and high-level technical designs.
- Best Practices & Governance: Champion Salesforce best practices for configuration development and data management contributing to overall platform governance.
- Continuous Improvement: Stay informed on new Salesforce features releases and industry trends to proactively recommend solutions and enhancements.
- FSL Implementation: Lead the design and implementation of end-to-end Salesforce Field Service solutions including work order management scheduling dispatching inventory and the FSL mobile
- Optimization: Configure and manage the FSL scheduling and optimization engine including the creation of complex work rules service objectives and scheduling policies to improve field workforce efficiency.
Required Skills and Qualifications:
- Salesforce Experience: 6 years of experience as a Salesforce Developer/Consultant on complex Salesforce implementation and optimization projects.
- Strong Business Acumen: Exceptional ability to analyse complex business processes identify challenges and translate them into actionable Salesforce solutions.
- Solution Design Expertise: Proven track record in designing scalable and effective Salesforce solutions balancing declarative and programmatic approaches.
- Technical Understanding: Solid understanding of Salesforces technical capabilities including Apex Lightning Web Components (LWC) Salesforce Flow and Salesforce APIs.
- Hands-on Readiness: While not a daily coding role demonstrate the ability and willingness to get hands-on with Salesforce development (Apex LWC) if the situation Cloud Focus: In-
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation information technology and services Position: Architect II -...
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client provider of digital technology and transformation information technology and services
Position: Architect II - Enterprise Solutions
Job Type: Temporary Assignment
- Client is looking for an experienced Salesforce FSL Consultant to join our team.
- This role is perfect for a professional who excels at collaborating with business stakeholders to define requirements and then translating those into high-level technical designs that guide our development team. While your primary focus will be on solution design and functional analysis you should possess a strong technical acumen including the ability to get hands-on with Apex/LWC if specific needs arise or to better understand a technical challenge.
- Youll play a critical role in optimizing our existing Salesforce landscape.
- Your ability to bridge the gap between business needs and technical solutions will be key to our success.
Key Responsibilities:
- Business Requirement Analysis: Lead discovery sessions and workshops with business stakeholders to deeply understand current processes identify pain points and define comprehensive business and functional requirements.
- Solution Design & Architecture: Design robust scalable and efficient Salesforce solutions leveraging a combination of declarative features and identifying areas that require custom development (Apex LWC).
- High-Level Technical Blueprinting: Prepare high-level technical solution designs and architectural blueprints outlining how requirements will be met specifying integration points and guiding the development team.
- Functional & Technical Bridge: Act as the primary liaison between the business team and the Salesforce development team ensuring clear communication and alignment throughout the project lifecycle.
- Hands-on Capability (as needed): While not a primary development role be capable of getting hands-on with Salesforce configuration Apex or LWC to prototype solutions assist with complex troubleshooting or understand technical nuances when required.
- Service Cloud Specialization: Provide expert guidance and solutions within our highly customized Salesforce Service Cloud environment understanding its complexities and proposing improvements.
- Quality Assurance & UAT Support: Collaborate with QA teams assist in developing test cases and support User Acceptance Testing (UAT) to ensure solutions meet all specified requirements and quality standards.
- Documentation: Create clear concise and comprehensive documentation for business requirements functional specifications and high-level technical designs.
- Best Practices & Governance: Champion Salesforce best practices for configuration development and data management contributing to overall platform governance.
- Continuous Improvement: Stay informed on new Salesforce features releases and industry trends to proactively recommend solutions and enhancements.
- FSL Implementation: Lead the design and implementation of end-to-end Salesforce Field Service solutions including work order management scheduling dispatching inventory and the FSL mobile
- Optimization: Configure and manage the FSL scheduling and optimization engine including the creation of complex work rules service objectives and scheduling policies to improve field workforce efficiency.
Required Skills and Qualifications:
- Salesforce Experience: 6 years of experience as a Salesforce Developer/Consultant on complex Salesforce implementation and optimization projects.
- Strong Business Acumen: Exceptional ability to analyse complex business processes identify challenges and translate them into actionable Salesforce solutions.
- Solution Design Expertise: Proven track record in designing scalable and effective Salesforce solutions balancing declarative and programmatic approaches.
- Technical Understanding: Solid understanding of Salesforces technical capabilities including Apex Lightning Web Components (LWC) Salesforce Flow and Salesforce APIs.
- Hands-on Readiness: While not a daily coding role demonstrate the ability and willingness to get hands-on with Salesforce development (Apex LWC) if the situation Cloud Focus: In-
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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